Onboarding Assistant, Accounting – Company Incorporation

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Contajá Contabilidade Online

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2017

🤝 B2B

☁️ SaaS

💰 Venture Round on 2021-10

Accounting • B2B • SaaS

Contajá Contabilidade Online is a fully online accounting firm that simplifies the bureaucratic process for businesses across Brazil. They offer comprehensive online accounting services, including company registration, switching accountants, and advising micro-enterprises. With a focus on affordability and personalized support, Contajá aims to help entrepreneurs reduce costs and enhance productivity through a dedicated team of real accountants accessible via digital communication channels.

📋 Description

• Provide client service and follow-up throughout the company incorporation onboarding process; • Clarify questions related to the process, documentation, deadlines, and activities; • Review received registrations, following Contajá’s internal guidelines, procedures, and policies; • Guide clients in decision-making by presenting the best options for each scenario; • Ensure the quality of registered information, contributing to the speed and accuracy of the process; • Act proactively to identify and resolve issues that may affect incorporation deadlines; • Deliver a service experience that builds client trust, satisfaction, and confidence.

🎯 Requirements

• Use of tools such as Google Sheets, forms, and search tools; • Knowledge of company incorporation processes; • Proficiency with Microsoft Office suite; • Basic knowledge of tax accounting; • Customer technical support skills; • Familiarity with communication tools (ChatGuru); • Experience in client implementation/onboarding; • Currently pursuing a degree in Accounting, Business Administration, or related fields;

🏖️ Benefits

• Caju Benefits Card – R$ 700.00 monthly to use as you wish; no payroll deduction and maintained during vacation; • Unimed Health Plan – 100% paid by Contajá, with copayment only when used. For dependents (spouses — heterosexual or same-sex couples — and children), the cost is fully borne by the employee; • Birthday Day Off – your day, your way! • Wellhub (Gympass) – access to gyms and wellness platforms; • Telepsychology – up to 2 free sessions per month; • Telenutrition – up to 2 free sessions per month; • 15% discount on laboratory tests in the Dasa network; • 30% discount on generic medicines at Pague Menos and 20% on brand-name medicines; • Partnership with Estácio – invest in your academic development; • ImpulsoJá Career Plan – more than a career plan, it’s your springboard to success. Learn how to move from one level to another, reach goals, and achieve your professional objectives; • Gamification – earn virtual coins throughout your journey and redeem them for prizes such as a Kindle, participation in industry events, exclusive gifts, and more.