Lead Automation Engineer, AI, QA, Delivery

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November 21

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Contour Education

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Education • B2C

Contour Education is a prominent tutoring center in Victoria, specializing in VCE tutoring for high school students. The company offers a comprehensive ecosystem of tutoring, resources, and support that includes small-group classes, practice workshops, and 24/7 individual support, aimed at helping students excel in their exams and assessments. With campuses in Victorian locations such as Glen Waverley, Melbourne City, and Box Hill, as well as online options, Contour Education provides personalized attention, engaging teaching methods, and extensive resources to empower students in their academic journey. The company places a strong emphasis on developing students' understanding and practice skills, offering a holistic education experience.

11 - 50 employees

Founded 2020

📚 Education

👥 B2C

📋 Description

• Own the automation and AI delivery function end-to-end • Design, build, and run systems that connect every part of the business • Plan, Build, and Ship: design and implement automations using Make.com, n8n, and HubSpot; lead sprint planning, standups, and retros; translate business requirements into scoped, testable workflows • Test and Assure Quality: build testing frameworks and error monitoring systems; coordinate UAT and document issues; validate inputs and track failures; provide final QA sign-offs before release • Document and Maintain: build and maintain the automation library with clear ownership and change history; keep documentation consistent and accessible; ensure automations are modular, reusable, and scalable • Integrate and Innovate: experiment with AI tools for automation and data processing; prototype new use cases with the Head of Technology; collaborate across departments to identify automation opportunities • Measure and Improve: track metrics such as uptime, adoption, and time saved; identify and resolve bottlenecks; continuously refine systems for improved reliability and speed

🎯 Requirements

• 2+ years’ experience building automations with tools like Make.com, n8n, or similar • Strong grasp of APIs, data flow, and business logic with ability to design scalable frameworks • Experience leading delivery cycles, QA processes, and maintaining clear documentation • Skilled communicator and collaborator, comfortable working cross-functionally • Familiar with platforms such as HubSpot, Monday.com, Airtable, or Process Street • Basic scripting ability in Python or JavaScript and exposure to AI APIs (e.g. OpenAI, Gemini) • Experienced in or adaptable to fast-scaling, tech-driven, or education-focused environments • Process-minded problem solver who values automation, quality, and continuous improvement • Thrives in collaborative, fast-paced settings with strong ownership and attention to detail

🏖️ Benefits

• Competitive salary ($120K-$140K AUD + super) • hybrid flexibility • extra leave • EAP access • lifestyle perks