PLM Application Engineer – Teamcenter

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Convatec

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1978

⚕️ Healthcare Insurance

🧬 Biotechnology

Healthcare Insurance • Biotechnology

Convatec is a global medical products and technologies company focused on therapies for the management of chronic conditions. Convatec leads in advanced wound care, ostomy care, continence care, and infusion care. The company is known for its innovative solutions like Hydrofiber® Technology and FeelClean Technology™, which enhance patient outcomes by improving comfort and care in conditions such as stoma and wound management. With a holistic approach, Convatec offers products and support programs through platforms like me+, aiming to empower individuals to live confidently with their conditions.

📋 Description

• Resolve L1/L2/L3 Teamcenter incidents and service requests within SLA • Investigate, diagnose, and resolve Teamcenter application defects, server errors, workflow failures, and data issues, applying structured root-cause analysis and providing permanent fixes with full traceability • Develop custom Teamcenter solutions using ITK APIs, BMIDE business modeller, Active Workspace client-side customization, Java or C++ extensions, and workflow handler development, all under a controlled GxP SDLC • Author and maintain controlled technical documents including System Design Specifications (SDS), Validation Plans, IQ/OQ/PQ protocols, SOPs, change control records, and user guides in compliance with ISO 13485 and 21 CFR Part 11 document control requirements • Support Computer System Validation (CSV) activities – including installation qualification, operational qualification, and performance qualification – to keep Teamcenter in a validated state aligned with EU MDR 2017/745, ISO 13485, and FDA 21 CFR Part 11 • Manage day-to-day Teamcenter server administration: environment health monitoring, patch and upgrade planning, data model migrations • Participate in internal and external audits (FDA, Notified Body, ISO) as the Teamcenter SME, providing evidence of system validation, data integrity controls, and audit trail completeness • Manage change requests through the formal change control process, including impact assessments, regression testing, and updating validation documentation prior to deployment in the production environment • Deliver end-user training, create user guides and quick-reference materials, and provide ongoing helpdesk-level support to Teamcenter users across engineering, quality, and regulatory functions

🎯 Requirements

• Minimum of 3–5 years of hands-on Teamcenter experience in a production environment • Proficiency in Teamcenter core modules (BOM Management, Workflow, Classification, Change Management, Dispatcher) and Active Workspace; experience with Polarion • Hands-on development experience with Teamcenter ITK (C/C++ or Java), BMIDE data model configuration, workflow handler programming, and Active Workspace (AWC) client-side customization • Understanding of medical device regulatory requirements: FDA 21 CFR Part 11 (electronic records/signatures), ISO 13485 (QMS), EU MDR 2017/745, IEC 62304 (medical device software lifecycle), and ISO 14971 (risk management) • Strong analytical and debugging skills with the ability to trace complex multi-tier Teamcenter issues across server logs, database queries, and client-side behavior • Excellent written and verbal communication skills; able to produce clear technical documentation and present solutions to non-technical stakeholders including QA, Regulatory Affairs, and senior management • Experience with Teamcenter deployment on on-premise or hybrid infrastructure (AWS, Azure) is a plus • Ability to deliver end-user training, create user guides and quick-reference materials, and provide ongoing helpdesk support in a regulated medical device environment.

🏖️ Benefits

• Health insurance • Flexible work arrangements • Professional development opportunities