Program Manager – Hyperscale Accounts, Global Cloud and Data Centers

🕒 May 23

🇺🇸 United States – Remote

💵 $78.4k - $121.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Program Manager

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Convergint

WebsiteLinkedInAll Job Openings

10,000+ employees

🔐 Security

🤝 B2B

🏢 Enterprise

Security • B2B • Enterprise

Convergint is a global systems integrator that delivers integrated security, life-safety, and technology services to enterprise and mission-critical customers. The company provides electronic and physical security systems, fire alarm and life-safety solutions, audio-visual and digital transformation services, monitoring and professional services, and cybersecurity support across industries such as healthcare, data centers, utilities, government, and finance. Convergint emphasizes local delivery with a global footprint and focuses on service excellence, program management, and tailored technology roadmaps.

📋 Description

• Own the program in supporting CTCs management of projects across the Americas • Support the regional operation teams and local project managers from each build • Implement and maintain the account program, standards, procedures, and process for assigned account(s) • Act as the primary point of contact to clients for resolution of project and operational issues • Perform periodic project and program reviews, making recommendations for improvement • Actively participate in sequencing projects, adjusting timelines, and modifying scope documents • Drive consistency in communications and documentation with the customer(s) • Oversee the full life cycle of data center projects from design and build through completion • Develop and execute a service/support plan for a data center customer

🎯 Requirements

• Bachelor’s degree • Minimum 5 Year Data Center Hyperscale Projects Electronic Security Experience • 10 Year Data Center Projects Electronic Security Experience • Excellent organizational skills related to Program/Project Management • Broad based industry and market knowledge of network and Data Center technology ie C-Cure, Lenel, AMAG, Genetec, etc. • Strong proficiency in Microsoft Office products, including Word, Excel, PowerPoint, Visio and Project. • Exceptional written and oral communication skills, with ability to deliver presentations to multiple levels of an organization. • Strong work ethic with personal motivation to function individually and part of a team. • Ability to create internal and external organizational alignment through relationships, communicating vision and team building. • Understanding of appropriate levels of protections regarding to customer personnel, information, and property, both real and intellectual. • An experienced leader that acts as a role model while guiding, developing, and mentoring others within the organization. • Strategic thinker with analytical problem-solving tools and techniques. • Capabilities in implementing program deliverables, leveraging understanding of cultural differences in business practices for other regions or countries. • A team player with the ability to effectively communicate internally across Convergint nation as well as externally with our customers and ECO system partners. • A valid driver’s license with a clean driving record.

🏖️ Benefits

• 10 Company Holidays and Paid Time Off • Fun & Laughter Day Off • Medical, Dental & Vision Plan • Life insurance & Disability Plan • Wellness Program • 401K Matching Plan • Colleague Assistance Program • Tuition reimbursement • Competitive salary and compensation plan • Vehicle reimbursement plan or company vehicle • Corporate Social Responsibility Day • Cell phone reimbursement (if applicable) • Paid Parental leave