Hootsuite Implementation Specialist

🕒 April 29

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Convosphere

51 - 200 employees

Through human-led social data analysis across 100+ languages, and with offices around the world, we deliver deep consumer insights that bring our global clients closer to local audiences. Agencies and Enterprises of all shapes and sizes rely on us for our global and multilingual social listening expertise, and the advantage this brings to their business. With clients across a wide range of sectors, we specialise in Pharma & Life Sciences, FMCG, Consumer Electronics and Entertainment. Having our teams on the ground around the world gives us unprecedented access to local data sources in hard-to-reach markets, and the team skilled in generating social intelligence to deliver truly actionable insights at a global scale.

📋 Description

• Platform Setup & Configuration • - Create queries (topics and/or filters) • - Set up social channels (Owned and/or Earned) • - Configure dashboards, reports, or alerts • - Apply best-practice standards across listening, publishing, and reporting • Delivery Support • - Participate in requirements review sessions led by the Implementation Manager • - Implement configurations based on agreed client requirements • - QA your own work and address feedback or refinements • Training Support • - Support delivery of client training sessions where required • - Help ensure the client is confident using the configured platform

🎯 Requirements

• Fluent, professional-level English (written and spoken) • Proven experience configuring and working in Hootsuite • Strong understanding of: • - Social listening queries and filters • - Owned vs earned social channels • - Dashboards, reports, and alerts • High attention to detail and ability to work to a defined scope • Comfortable working as part of a wider delivery team • Hootsuite certification(s) • Experience working to repeatable implementation frameworks

🏖️ Benefits

• Remuneration includes a competitive salary (dependent on experience) as well as share options and performance-related bonus. • We are open to the discussion of flexible or agile working arrangements including remote working and reduced or compressed hours.

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