Citrix Support Engineer

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Coopers Group AG

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2010

🎯 Recruiter

👥 HR Tech

🤝 B2B

Recruitment • HR Tech • B2B

Coopers Group AG is an agile Swiss recruiting agency specializing in the placement of specialists and executives in IT, Engineering, Life Sciences, and Finance. The company focuses on providing personalized recruitment solutions, ensuring that candidates are matched to jobs that fit both professional and personal criteria. Coopers Group AG emphasizes a flexible approach to recruiting, offering services in executive search, project recruiting, and consulting, while maintaining a strong commitment to candidate and company satisfaction.

📋 Description

• Ensure the stable operation of the Citrix farm (on-premises) • 2nd level support for the Citrix infrastructure • Analyze and resolve incidents related to user profiles, sessions and Citrix applications • Troubleshoot connection drops, performance issues and application errors • Daily monitoring and oversight of the Citrix environment • Review system resources such as CPU, RAM and storage • Analyze event logs and handle alerts and alarms • Collaborate with internal support and infrastructure teams • Document incidents, solutions and operational procedures

🎯 Requirements

• Several years of experience in 2nd level support within a Citrix environment • Experience with profile management solutions such as FSLogix, Citrix Profile Management or similar technologies • Good knowledge of Windows Server as well as Active Directory and Group Policy (GPO) • Experience in profile and session management • Experience in troubleshooting and resolving issues in complex Citrix environments • Knowledge of Citrix Studio and PowerShell is an advantage • Experience administering Citrix Virtual Apps and Desktops is a plus • Experience with monitoring and logging tools is an advantage • High level of personal responsibility and an independent, reliable working style • Team player with strong communication skills and a strong service and customer focus • Analytical thinking and a structured approach • Fluent in German

🏖️ Benefits

• No information about additional benefits or perks provided.