Customer Care Specialist, French, English

Job not on LinkedIn

🕒 November 5, 2025

🌐 Croatia, Bosnia and Herzegovina, +1 more countries – Remote

🇭🇷 Croatia – Remote 🇧🇦 Bosnia and Herzegovina – Remote 🇷🇸 Serbia – Remote

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

👻 Ghost score 69%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

CoreX

WebsiteLinkedInAll Job Openings

11 - 50 employees

📦 Logistics

📣 Marketing

💼 Consulting

Logistics • Marketing • Consulting

CoreX is a company that specializes in business process outsourcing, providing multilingual customer support, data entry, and custom team building services. Headquartered in Croatia, CoreX offers cost-effective solutions by leveraging a multilingual talent pool that can cater to the cultural and linguistic needs of European markets, particularly in Germany. The company employs technology to optimize customer support operations, including the use of advanced agent dashboards and software development projects. Their commitment to quality and security standards is evident with certifications such as ISO 9001:2015 and ISO 27001:2013. CoreX aims to enhance customer experiences and retention through flexible, scalable, and efficient outsourcing solutions.

📋 Description

• Deliver 5-star customer service across email, chat, and phone • Troubleshoot booking, billing, access, and apartment amenity issues • Investigate and resolve complex customer queries • Document guest interactions and share feedback for continuous improvement • Collaborate with operations, product, and housekeeping teams • Share customer insights to improve services and guest stays

🎯 Requirements

• Fluent in French (C1), written and spoken • Proficient in English (B2 or higher), written and spoken • Minimum 1 year in a multichannel customer support environment • Compassionate and a great communicator • Curious, analytical, and able to explore multiple angles to find the best solution • Comfortable using multiple software tools simultaneously, including different CRMs and ticketing systems • Able to master new tools with ease • Willing to keep up with constant change, learning, and advancing in the role • Interest in sustainability and tech, including smart home solutions • Able to work full time • Available to work 10 AM–6 PM and 2 PM–10 PM, Monday–Sunday • Must be a citizen of, or hold a valid work/residence permit for, the country applying from

🏖️ Benefits

• An option to work from the comfort of home • A stable and competitive income • Additional vacation days based on tenure • An opportunity to grow and develop in your career • MultiSport membership option (currently in Croatia only due to program availability) • A truly great team by your side with a transparent and open work culture