Renewals Manager

Job not on LinkedIn

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $180k - $214k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

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Corelight

WebsiteLinkedInAll Job Openings

201 - 500 employees

🔒 Cybersecurity

🏢 Enterprise

☁️ SaaS

💰 $75M Series D on 2021-09

Cybersecurity • Enterprise • SaaS

Corelight is a cybersecurity company specializing in network detection and response (NDR) solutions. It provides evidence-based security through its open network detection and response platform, offering products such as Zeek-based evidence, intrusion detection systems (IDS), and smart PCAP (Packet Capture) investigator tools. Corelight focuses on enhancing network visibility, accelerating investigations, and bolstering cyber defenses by integrating with strategic partners like CrowdStrike, Microsoft, Google Cloud, and Splunk. The company's solutions improve threat hunting, cloud security, and ransomware defense, enabling security teams to respond rapidly to network threats. Corelight serves various industries including cloud providers, federal entities, and organizations requiring robust cybersecurity measures.

📋 Description

• Own the end-to-end renewal process for an assigned portfolio of customers, driving timely and successful contract renewals. • Build trusted relationships with customers and serve as a strategic partner throughout the renewal lifecycle. • Achieve and maintain renewal rates of 90% or higher while supporting company retention and revenue goals. • Identify renewal risk early and develop mitigation plans in partnership with Account Executives, Technical Account Managers, and Customer Success. • Partner with Sales to identify and qualify expansion opportunities, including upsell and cross-sell opportunities. • Forecast renewals accurately and maintain opportunity data within Salesforce. • Collaborate with Finance, Legal, and Operations to ensure timely and accurate contract execution. • Work closely with Product and Marketing teams to share customer feedback, identify adoption trends, and support customer education initiatives. • Continuously improve renewal processes, reporting, and customer engagement strategies. • Meet or exceed established renewal, forecast accuracy, and operational performance metrics.

🎯 Requirements

• 3+ years of experience in renewals, account management, customer success, sales, or another customer-facing commercial role. • Experience managing customer relationships and negotiating commercial agreements. • Bachelor's degree in Business, Marketing, Communications, or a related field, or equivalent combination of education and relevant professional experience. • Experience in cybersecurity, enterprise software, SaaS, or another technology industry preferred. • Strong written and verbal communication skills with the ability to engage stakeholders at multiple organizational levels. • Demonstrated ability to identify business value and create compelling reasons for customers to renew and expand. • Strong organizational and time management skills with the ability to manage multiple priorities simultaneously. • Experience using Salesforce or another enterprise CRM. • Analytical mindset with the ability to identify trends, assess renewal risk, and make data-driven decisions. • Collaborative, team-oriented approach with a strong sense of ownership and accountability. • Results-driven with a consistent track record of meeting or exceeding performance goals.

🏖️ Benefits

• Equity and additional benefits will also be awarded.