Mortgage Production Associate

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Logo of Cornerstone Capital Bank

Cornerstone Capital Bank

51 - 200 employees

🏦 Banking

💸 Finance

Banking • Finance

Cornerstone Capital Bank is a community-focused national bank formed by the merger of Cornerstone Home Lending and Roscoe Bank that provides mortgage origination and servicing, personal and commercial banking, and institutional treasury and liquidity services. The bank emphasizes customer service, stability, and digital convenience, offering fee-free deposit accounts, national ATM access, wire and ACH transfers, and integrated mobile banking alongside personalized, one-on-one financial support. It serves consumers, businesses, and other financial institutions with a broad suite of banking and home-lending products.

📋 Description

• Provide a warm welcome to Realtors and Clients • You will need to monitor and manage workflow to ensure timely closings • Maintain product knowledge and stay up-to-date on changes to market conditions • Comply with all applicable laws and regulations related to mortgage lending • Communicating with borrowers, processors, operations staff, title companies, Realtors, etc., to expedite the mortgage process • Request and follow up on required documentation from our clients • Disclose and submit loans to the Operations Department – lots of attention to detail • Perform basic income calculations • Provide extraordinary customer service to both internal and external customers • Meet goals regarding time frames - we always close our clients on time • Work within a database • Plan and set up lunch-ins, meetings, etc. • Market, service, and promote the Company’s loan products

🎯 Requirements

• Excellent customer service skills • Strong written and verbal communication skills • Strong computer and technology-related skills • Must be extremely organized • Computer savvy and strong ability to pick up quickly on new systems • DU is a plus • Ability to follow up with multiple prospects daily • Strong organizational, problem-solving, and analytical skills required • CRM/Salesforce experience and knowledge of working within a database are a plus • Professional demeanor • Self-motivated • NMLS license (preferred)

🏖️ Benefits

• Medical • Dental • Vision • Accidental Death • Long-Term Disability • Short-Term Disability • FSA • HSA • 401K • Basic Life • Voluntary Life • Paid Parental Leave

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