Customer Adoption Manager

Job not on LinkedIn

🔥 0 minutes ago

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Coupa Software

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2006

☁️ SaaS

💸 Finance

🛍️ eCommerce

SaaS • Finance • eCommerce

Coupa Software is a leading provider of business spend management solutions. Their platform focuses on optimizing and transforming direct and indirect spend across procurement, finance, supply chain, and IT. Coupa leverages AI and extensive data insights to drive cost efficiencies, manage supplier relationships, and mitigate risks. With products covering areas such as invoicing, payments, expense management, and supply chain collaboration, Coupa serves a wide range of industries including automotive, healthcare, retail, and more. Their comprehensive community and partner ecosystem enable organizations to unlock hidden savings and improve compliance, promoting growth and resilience in a changing economic climate.

📋 Description

• Working towards becoming a Subject Matter Expert (SME) • Developing standard processes within your areas of expertise and be a champion for their adoption • Forging strong partnerships with customers and colleagues • Managing the CAM engagement with a customer using strong project management practices while also developing solutions to business problems • Taking ownership of your customer’s continued success by ensuring accurate adoption of the platform • Engaging customers in enlightened business need discussions versus feature/function basics. Continually drive customers toward their strategic goal • Providing a strong technical understanding of our product with the ability to discuss and demonstrate the full Coupa platform and how it may be configured to meet a customer’s business needs • Building and/or improve templates, training and presentations • Handling customers where up to 25% of your time may include travel

🎯 Requirements

• Proven 2 + years of experience in Supply Chain Design, preferably using Coupa Supply Chain Modeler • 1+ years of experience with Software as a Service is a must • Good background in customer/client management • Strong communication skills including professional writing skills, verbal skills and experience presenting to customers • Strong organisational skills and problem-solving abilities • Analytical thinking • Ability to work in a team environment and share standard methodologies regularly

🏖️ Benefits

• Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend. • Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence. • Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.