Director Engagement Manager

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🕒 April 16

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Coupa Software

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2006

☁️ SaaS

💸 Finance

🛍️ eCommerce

SaaS • Finance • eCommerce

Coupa Software is a leading provider of business spend management solutions. Their platform focuses on optimizing and transforming direct and indirect spend across procurement, finance, supply chain, and IT. Coupa leverages AI and extensive data insights to drive cost efficiencies, manage supplier relationships, and mitigate risks. With products covering areas such as invoicing, payments, expense management, and supply chain collaboration, Coupa serves a wide range of industries including automotive, healthcare, retail, and more. Their comprehensive community and partner ecosystem enable organizations to unlock hidden savings and improve compliance, promoting growth and resilience in a changing economic climate.

📋 Description

• Own end-to-end delivery of customer engagements, ensuring quality, on-time, and on-budget execution • Serve as the primary point of contact for customers and partners, building strong relationships and managing expectations • Lead implementation from mobilization through deployment, including resource planning, governance, and adherence to Coupa methodologies • Manage risks, issues, and escalations, driving resolution and keeping projects on track (“path to green”) • Oversee financial performance across projects, including forecasting, contract compliance, and KPI achievement • Act as executive sponsor across a portfolio of engagements, supporting stakeholders, guiding strategy, and ensuring overall delivery success

🎯 Requirements

• 10+ years of experience in systems applications consulting (internal IT, consulting firm, or software provider), with 5+ years in program or project leadership roles • Strong experience managing and delivering complex projects, including planning, tracking, and working with executive/C-suite stakeholders • Excellent analytical and problem-solving skills, with the ability to interpret complex data and drive clear insights • Strong interpersonal and communication skills, with the ability to influence stakeholders and build relationships across all levels • High level of ownership, initiative, and adaptability, with strong prioritization and professionalism • Experience with SaaS and enterprise applications (e.g., SAP, Oracle, NetSuite, Salesforce, Workday); Business Spend Management experience is a plus

🏖️ Benefits

• Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend. • Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence. • Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.