Lead Technical Architect

Job not on LinkedIn

🕒 May 4

🏄 California – Remote

🏄 California – Remote

💵 $149k - $193.5k / year

⏰ Full Time

🟠 Senior

🔙 Backend Engineer

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Coupa Software

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2006

☁️ SaaS

💸 Finance

🛍️ eCommerce

SaaS • Finance • eCommerce

Coupa Software is a leading provider of business spend management solutions. Their platform focuses on optimizing and transforming direct and indirect spend across procurement, finance, supply chain, and IT. Coupa leverages AI and extensive data insights to drive cost efficiencies, manage supplier relationships, and mitigate risks. With products covering areas such as invoicing, payments, expense management, and supply chain collaboration, Coupa serves a wide range of industries including automotive, healthcare, retail, and more. Their comprehensive community and partner ecosystem enable organizations to unlock hidden savings and improve compliance, promoting growth and resilience in a changing economic climate.

📋 Description

• Serve as a Technical Architect (TA) during customer implementations, driving adoption, quantifying value, and identifying opportunities for improvement • Collaborate with senior management teams to influence strategies, decisions, and the impact of Coupa implementations. • Enhance customer experience by providing insights, handling customer requests, and addressing complaints through product support. • Manage escalations and work with project managers to meet project timelines and quality standards. • Mentor new TAs and partners, leading specialized Customer Success initiatives and applying best practices to influence strategy and design.

🎯 Requirements

• 5+ years of experience in integration technologies for customer success in Procurement/AP Automation • Hands-on experience architecting large-scale integrations with ERP systems (SAP, PeopleSoft, ORACLE, NetSuite) and working with integration technologies like sFTP, RESTful APIs, and SOAP. • Experience in Finance and Procurement functional areas (e.g., Procure to Pay, Accounts Payable, Expenses) and ERP integration domain knowledge.