Senior Internal Communications Specialist

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July 29

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Coupa Software

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SaaS • Finance • eCommerce

Coupa Software is a leading provider of business spend management solutions. Their platform focuses on optimizing and transforming direct and indirect spend across procurement, finance, supply chain, and IT. Coupa leverages AI and extensive data insights to drive cost efficiencies, manage supplier relationships, and mitigate risks. With products covering areas such as invoicing, payments, expense management, and supply chain collaboration, Coupa serves a wide range of industries including automotive, healthcare, retail, and more. Their comprehensive community and partner ecosystem enable organizations to unlock hidden savings and improve compliance, promoting growth and resilience in a changing economic climate.

1001 - 5000 employees

Founded 2006

☁️ SaaS

💸 Finance

🛍️ eCommerce

📋 Description

• Act as a trusted advisor to our Chief Product & Technology Office and the Product & Technology leadership team on communication best practices and messaging approaches. • Provide strategic counsel on effective messaging, timing, and communication channels to maximize employee understanding and engagement around functional goals and initiatives. • Partner closely with HR, P&T Business Director, and leaders across departments to understand key priorities, coordinate communication efforts, and ensure alignment across the organization. • Develop, implement, and manage comprehensive internal communication strategies that support organizational goals and cultural initiatives. • Support Chief Product & Technology Officer through the development of messaging for town halls, major announcements, cultural communications, and organizational changes. • Manage any function-specific internal communication channels such as intranet site, Slack channels, newsletters, or town halls. • Provide updates, plan integrated campaigns, and align on messaging frameworks with other members of the Internal Communications team. • Work in partnership with other members of the Corporate Communications team to ensure consistent messaging, avoid duplication, and maximize impact. • Develop and implement new formats such as microlearning modules, bite-sized updates, and other approaches to keep communications fresh and impactful. • Measure effectiveness of communication efforts through surveys, feedback, and analytics to continuously improve engagement. • Stay current on trends and best practices in internal communications and employee engagement.

🎯 Requirements

• Bachelor’s degree in Communications, Journalism, Public Relations, or related field. • 3-5 years of progressive experience in internal communications or corporate communications roles. • Proven ability to manage complex communication projects and drive change management initiatives. • Strong writing, editing, and verbal communication skills with attention to detail. • Experience using various digital communication platforms and tools. • Ability to work effectively with senior leadership and across multiple departments. • Excellent interpersonal skills and a collaborative mindset.

🏖️ Benefits

• Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend. • Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence. • Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.