Technical Implementation Manager

🔥 3 minutes ago

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Cove

11 - 50 employees

Founded 2013

🏠 Real Estate

☁️ SaaS

🤝 B2B

💰 Private Equity Round - Cove on 2025-06

Real Estate • SaaS • B2B

Cove is a company building software and in-person experiences that transform how people engage with physical real estate. Partnering with property owners and operators, Cove combines technology, design, and operations to create a platform that connects the digital and physical worlds, turning real estate into consumer-driven experiences and improving property management and tenant engagement. Founded in 2013, Cove offers tools and services aimed at enhancing space experiences and operational efficiency.

📋 Description

• Lead the discovery, configuration, and documentation of third-party integrations (access control, accounting, wellness, productivity, and more). • Serve as the technical point of contact during client-facing integration. • Build repeatable processes, documentation, and technical checklists for internal and client use. • Stay current on Cove’s product updates and partner system changes to anticipate integration challenges. • Collaborate with Product Managers and Engineers to ensure smooth handoffs and technical alignment. • Reduce dependency on Product Managers for implementation-related technical support. • Contribute to the overall implementation strategy and help scale Cove’s integration capabilities.

🎯 Requirements

• 3–6 years of experience in technical implementation, solutions engineering, or SaaS systems integration (PropTech experience a plus) • Strong technical skills: familiarity with APIs, system integrations, and enterprise SaaS platforms such as accounting, access control, or workplace applications • Familiarity with Canva/Adobe (preferred) • Experience leading technical client meetings and explaining complex topics in simple terms • Proven ability to create documentation and establish repeatable workflows • Strong project management and organizational skills • Collaborative mindset, comfortable working with product, engineering, and client-facing teams • Strong verbal and written communication skills.

🏖️ Benefits

• Competitive salary • Comprehensive health, dental, and vision insurance • Fully remote role with annual retreat and quarterly in-person gatherings • Professional development opportunities and ongoing training • Unlimited PTO policy • Home office setup stipend

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