Client Experience & Lead Development Specialist

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🔥 2 hours ago

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CoWorq

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2021

💼 Consulting

🤝 B2B

🎯 Recruiter

Consulting • B2B • Recruitment

CoWorq is a B2B outsourcing and virtual assistant company that helps founders and CEOs scale by providing vetted virtual assistants, systems setup, onboarding, and fractional executive support. They offer tiered 'Momentum' packages — from one-time strategy and dedicated weekly VAs to ongoing quarterly support and C-level advisory — plus VA sourcing, matching, and ongoing operations alignment. CoWorq emphasizes ethical, people-driven outsourcing and empowerment of Filipino remote professionals while focusing on operational clarity, delegation, and leadership enablement.

📋 Description

• Own the onboarding experience for every new client - make sure it feels top-tier from day one, not just administratively complete. • Be the friendly point of contact during onboarding, keeping clients informed and supported as they move into working with their CoWorqer • Source and build lead lists by scraping Google Maps and other platforms (outside of Apollo, which is handled separately) • Keep lead data clean and organized so it's ready to feed into outreach and the Sales Associate's pipeline work • Coordinate scheduling for the Team Architecture Session/Call between clients and the Team Architects • Capture and distribute clear recap notes after each Team Architecture Call

🎯 Requirements

• Client-Facing Communication: Warm, clear, professional written and verbal English - this role represents CoWorq's first real impression for new clients (We want someone who is energetic!) • Research & Data Comfort: Experience or aptitude with lead-sourcing tools (Google Maps, LinkedIn, business directories) and comfort with detail-heavy data entry • Organized & Deadline-Driven: Able to manage multiple onboarding clients and scheduling threads at once without things slipping • Outsourcing Industry Familiarity: Experience in a BPO, outsourcing agency, or client-success/onboarding role is a strong plus • CRM Comfort: Comfortable working inside a CRM platform (GHL experience is a plus!)