Apptio Targetprocess Implementation Lead

🔥 2 minutes ago

🇮🇳 India – Remote

⏰ Full Time

🟠 Senior

🛠️ Implementation Specialist

Where this job comes from

Posted on Cprime, Inc's careers page, not through a job board

First seen by Remote Rocketship 2 minutes ago

Logo of Cprime, Inc

Cprime, Inc

501 - 1000 employees

Founded 2003

💼 Consulting

📣 Marketing

🏥 Healthcare

Consulting • Marketing • Healthcare

Cprime, Inc. is a full-service consulting firm that specializes in transformative ServiceNow solutions to enhance customer experience, employee experience, and technology excellence. As a strategic enterprise consulting partner, Cprime utilizes its extensive expertise to drive innovation and agility across businesses, providing experience-driven solutions that align with modern technology trends and human innovation. With a focus on enterprise agility, digital transformation, and scaled agility, the company offers integrated capabilities in custom software development, DevOps, and cloud services. Cprime is dedicated to optimizing business technology and enhancing operations through strategic partnerships with core technology platforms. Additionally, Cprime provides comprehensive training and development solutions to bridge skills gaps and foster innovation across organizations.

📋 Description

• Implement Apptio Targetprocess instances and partner with business functions to gain user adoption • Lead the ATP team and mentor team members on implementation best practices • Lead end-to-end ATP implementations and interact periodically with clients • Conduct discovery workshops and advise on best practices for implementing ATP • Update and add new Apptio Targetprocess features and solutions • Collaborate with users and stakeholders to achieve desired outcomes and address ongoing requirements • Serve as the primary point of contact for business users for implementation and support • Gather customer feedback and work with Product Management to improve product usability • Troubleshoot customer issues and collaborate with support and development teams on resolution • Present project status, optimization opportunities, and strategic recommendations to business and technology leadership • Support pre-sales activities, including solution demonstrations, RFP responses, solution design, and effort estimation • Install and configure predefined and custom Apptio Targetprocess solutions aligned with department, unit, and ART needs • Create custom Apptio Targetprocess views, reports, and dashboards • Configure Apptio Targetprocess process parameters and settings • Create custom Apptio Targetprocess automation rules and event-based metrics • Import customer data • Configure integrations with third-party products such as Jira, Azure DevOps, and SharePoint

🎯 Requirements

• 8 to 12 years of work experience in a fast-paced environment • Ability to manage multiple business units, leads, and deliverables through effective time management and planning • Strong work ethic and ability to work with diverse teams across different time zones • Highly motivated and self-guided; able to complete tasks with minimal supervision • Ability to analyze situations, form ideas, and develop creative solutions • Strong communication, relationship-building, and facilitation skills • Bachelor’s degree (B.E/B.Tech) in Computer Science, Information Technology, or a relevant field • Knowledge or experience in SAFe (Scaled Agile Framework) is an added advantage • Hands-on experience in JavaScript, JSON, and APIs • Apptio Targetprocess certification is an added advantage

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