Implementation Manager

🔥 13 hours ago

🇮🇳 India – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛠️ Implementation Specialist

👻 Ghost score 12%

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Logo of Center for Creative Leadership

Center for Creative Leadership

501 - 1000 employees

Founded 1970

🤝 B2B

📚 Education

B2B • Education

Center for Creative Leadership is a global, research-driven organization that designs and delivers leadership development programs, coaching, assessments, and custom solutions for individuals and organizations at all levels. For more than 50 years it has provided in-person and online training, executive education, and evidence-based tools to help clients build leadership capacity, improve organizational culture, and navigate disruption. CCL serves a wide range of sectors with tailored programs, research publications, and scalable subscription offerings.

📋 Description

• Manage a portfolio of client accounts and ensure exceptional client experience and successful execution of contracted activities • Set strategic direction and execute large-scale, complex projects, including multi-cohort and global delivery • Manage service levels, project risks, scope, schedules, staffing, vendors, facilities, hotels, materials, and contract deliverables • Act as an operations partner to sales and client account teams during pre-sales and delivery • Coordinate internal and external stakeholders and communicate milestones and contractual deliverables • Develop project-level communication plans with clients • Ensure timely and accurate project data entry and maintenance for enterprise reporting • Transition client engagement logistics to assigned Event Producers • Complete project closing activities, including expense reconciliation, client invoicing, session evaluation, delivery-team debrief, and client debrief • Monitor scope and notify teams when margin targets are at risk • Provide summary updates to leadership and client-team partners

🎯 Requirements

• Bachelor’s degree • 3–5 years of project management, program management or relevant experience • Strong skills in Microsoft suite applications (Word, Excel, PowerPoint, MS Teams) • Experience with virtual meeting platforms (Zoom, WebEx, Microsoft Skype for Business) is a plus • Extensive knowledge of project/program management • PgMP® or PMP® certification preferred but not required • Some travel may be required, primarily to various CCL locations and select client sites

🏖️ Benefits

• Employer-paid insurance • Flexi Benefit • Paid time off and paid holidays

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