CQ fluency
51 - 200 employees
🏥 Healthcare
💼 Consulting
📣 Marketing
Healthcare • Consulting • Marketing
CQ fluency is a company specialized in language translation and cultural adaptation services. They leverage AI and technology to offer solutions in translation, localization, transcreation, and multicultural marketing. Their services aim to remove cultural and linguistic barriers, particularly for the health and wellness sectors, life sciences, medical devices, and government health agencies. CQ fluency is committed to enhancing lives by promoting inclusivity and equity through their comprehensive range of language services, including interpretation, transcription, and e-learning localization. They focus on maintaining compliance and mitigating risk in highly regulated industries, while supporting initiatives for empowering minority-owned businesses.
Senior Localization Quality Manager
Job not on LinkedIn
🔥 1 minute ago
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CQ fluency
51 - 200 employees
🏥 Healthcare
💼 Consulting
📣 Marketing
Healthcare • Consulting • Marketing
CQ fluency is a company specialized in language translation and cultural adaptation services. They leverage AI and technology to offer solutions in translation, localization, transcreation, and multicultural marketing. Their services aim to remove cultural and linguistic barriers, particularly for the health and wellness sectors, life sciences, medical devices, and government health agencies. CQ fluency is committed to enhancing lives by promoting inclusivity and equity through their comprehensive range of language services, including interpretation, transcription, and e-learning localization. They focus on maintaining compliance and mitigating risk in highly regulated industries, while supporting initiatives for empowering minority-owned businesses.
📋 Description
• Lead the planning, design, scaling, and oversight of linguistic quality programs • Design, refine, and operationalize linguistic quality frameworks, policies, and methodologies • Advise on linguistic quality standards, industry best practices, audits, and quality assessments • Oversee and validate account-level quality audits • Analyze audit results to identify trends, systemic risks, and improvement opportunities • Act as escalation point for complex linguistic quality issues • Review and validate Corrective Action Reports and Client Corrective and Preventive Actions • Support client-facing quality discussions, audits, business reviews, RFPs, test translations, solution design, and client meetings • Develop quality metrics, reporting frameworks, and dashboards • Lead evaluation and adoption of linguistic QA technologies, automation, and AI-powered solutions • Mentor and coach Localization Quality Managers and Associates • Participate in interviews, hiring decisions, performance reviews, and administrative tasks • Create and maintain onboarding programs and training materials • Review and support memoQ project creation, setup, and configuration • Assess and improve project templates and workflows • Define translation memory management strategies and governance models • Set glossary and terminology management standards • Build processes for terminology management, style guides, query handling, and asset maintenance • Manage third-party reviews, LQA exchanges, and external benchmarking initiatives • Approve review methodologies, evaluation criteria, and resource selection • Use third-party insights to inform vendor management, quality policies, and client advisory discussions • Escalate critical findings from third-party reviews or audits
🎯 Requirements
• Minimum 5 years of experience in the Localization industry, including extensive linguistic QA experience and CAT tool usage • Minimum 3 years of leadership or management experience in quality-focused roles • Proven ability to lead cross-functional quality initiatives and manage large-scale programs • Advanced knowledge of LQA tools, methodologies, and language asset management • Experience supporting enterprise-level clients and complex localization programs • Ability to drive innovation in quality processes, tooling, and automation • Strong coaching and mentoring skills • Excellent client-facing communication and presentation skills • Ability to operate strategically while remaining hands-on and detail-oriented • Experience leveraging technology to optimize workflows • Strong analytical skills and ability to translate data into strategic action • Creative and structured problem-solving approach • Proficiency with MS Office and Adobe software products • Fluency in English; additional languages preferred • Bachelor’s degree or higher in Translation, Linguistics, or a related field from an accredited institution
🏖️ Benefits
• Mentorship, coaching, and team development opportunities • Onboarding programs and training materials • Participation in performance reviews and hiring decisions • Exposure to linguistic QA technologies, automation, and AI-powered solutions • Client-facing and professional development opportunities
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