Senior Workers' Compensation Claims Specialist, Supervisor

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🕒 April 11

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Logo of Creative Risk Solutions (CRS)

Creative Risk Solutions (CRS)

51 - 200 employees

Founded 1985

🤝 B2B

⚕️ Healthcare Insurance

B2B • Healthcare Insurance

Creative Risk Solutions (CRS) is a third-party claims administrator that delivers customized workers' compensation and liability claim management services for self-insured employers and businesses. Founded in 1985, CRS combines experienced claims professionals with tailored service models and claims-processing technology to investigate, evaluate, and resolve property-casualty claims while protecting clients' financial interests. The firm operates nationally with an adjuster network and emphasizes results-driven, client-first solutions.

📋 Description

• Provide high quality claims handling oversight and expertise for all CRS customers • Adjudicate claims during staffing shortages, investigate, and negotiate settlements • Monitor and document claim files, focusing on Coverage, Investigation, Reserves, Plan of Action, Legal, and Medical Management • Assist staff in managing litigation claims, ensuring timely responses • Ensure appropriate staffing, including hiring and terminations • Coach team members on workflow, processes, customer service, and client consulting • Conduct performance reviews, set goals, and hold employees accountable • Analyze performance data to implement necessary changes

🎯 Requirements

• 5+ years of adjusting property and casualty claims, including litigated claims • Prior agency, loss control or carrier experience preferred • Prior supervisory experience preferred • Active state specific Workers Compensation License required or the ability to acquire license within three months of hire • Extensive knowledge of General and Auto Liability or Workers Compensation coverages and application in job duties • Knowledge or ability to learn multiple state insurance regulations; pass state licensing exams • Strong grasp of claims principles, practices, and insurance coverage interpretation

🏖️ Benefits

• Health insurance • Dental insurance • Vision insurance • Paid Parental Leave and supportive New Parent Benefits • Company paid continuing Education & Tuition Reimbursement • 401k Profit Sharing • Generous time off practices in addition to paid holidays • Paid Volunteer time off and employee matching gifts to charities • DE&I programs • Consistent merit increase and promotion opportunities • Discretionary bonus opportunity

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