CreatorIQ
Marketing • Media • SaaS
CreatorIQ is a leading influencer marketing software platform that assists brands across various industries in growing, managing, scaling, and measuring their creator programs. It provides tools for discovering creators, executing campaigns, and optimizing performance with advanced analytics. CreatorIQ is designed to enhance brand engagement by leveraging the power of content and connections with trusted creators and communities. The platform is used by global enterprises, media and sports organizations, and direct-to-consumer brands to track, manage, and maximize their influencer marketing efforts.
Customer Success Partner – Enterprise
Job not on LinkedIn
November 4
🗽 New York – Remote
💵 $90k - $100k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🏆 Customer Success
🦅 H1B Visa Sponsor
CreatorIQ
Marketing • Media • SaaS
CreatorIQ is a leading influencer marketing software platform that assists brands across various industries in growing, managing, scaling, and measuring their creator programs. It provides tools for discovering creators, executing campaigns, and optimizing performance with advanced analytics. CreatorIQ is designed to enhance brand engagement by leveraging the power of content and connections with trusted creators and communities. The platform is used by global enterprises, media and sports organizations, and direct-to-consumer brands to track, manage, and maximize their influencer marketing efforts.
📋 Description
• Be the strategic advisor to a portfolio of high-value enterprise customers • Align customer goals with CreatorIQ’s platform capabilities • Build trusted, multi-threaded relationships with key stakeholders • Drive platform adoption and usage by analyzing customer engagement data • Lead regular strategic business reviews and success planning sessions • Partner with Implementation and Services teams to ensure successful onboarding • Act as the customer’s internal advocate, channeling product feedback and trends into the organization
🎯 Requirements
• 3+ years of experience in a strategic customer-facing role ideally working influencer marketing for an agency, brand or technology • Proven success managing toward business KPIs goals and customer advocacy metrics • Skilled in navigating complex organizations and building relationships across multiple levels, from daily users to executive sponsors. • Proficient in Salesforce, GSuite, Zoom, Slack, and tools like Notion or Jira. • Must be fluent in English.
🏖️ Benefits
• Flexible work model combining in-person and remote work • Comprehensive benefits package
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