Staff Systems Engineer – Infrastructure

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Credit Acceptance

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1972

💸 Finance

💳 Fintech

Finance • Fintech • Automotive

Credit Acceptance is a company that specializes in providing auto financing solutions to individuals, including those with bad credit history or no credit history at all. With over 50 years of experience, Credit Acceptance has helped more than 4 million consumers secure financing for vehicle purchases. The company operates a network of over 15,000 dealers and offers customers the ability to pre-qualify for auto financing, which does not impact their credit score. Furthermore, Credit Acceptance provides educational resources and tools, such as payment and auto price calculators, to assist customers in managing their finances and understanding their credit options. The company's mission is to drive possibility by offering financial solutions that give individuals the opportunity to improve their financial situation and secure reliable transportation.

📋 Description

• Provide technical leadership across compute, storage, networking, Linux, Windows and K8S platforms, ensuring high availability, performance, and security. • Design and implement enterprise-scale infrastructure solutions that are maintainable, cost-effective, and aligned with business strategy. • Act as a force multiplier by identifying systemic issues, simplifying complex systems, and reducing operational toil through automation. • Define and drive Infrastructure as Code (IaC) standards using tools such as Terraform, Ansible, PowerShell, Python, or equivalent. • Lead the evaluation, experimentation, and adoption of AI-enabled tooling and agent-based workflows for infrastructure operations, troubleshooting, and optimization. • Partner with Infrastructure, Cloud, Security, and Application teams to design end-to-end solutions spanning data center and cloud environments. • Perform impact analysis for complex changes and proactively identify risk across multiple systems and platforms. • Serve as a senior escalation point, leading root cause analysis and driving durable corrective actions. • Define, document, and socialize engineering standards, reference architectures, and best practices. • Mentor engineers and raise the technical bar through coaching, design reviews, and knowledge sharing. • Influence infrastructure and platform roadmaps and long-term strategy in partnership with engineering leadership. • Participate in incident response, disaster recovery planning, and on-call rotations as needed • Share technical design decisions and reference architectures for assigned domains, partnering with Infrastructure leadership for prioritization and alignment • Reduce operational toil, incident recurrence, or manual effort through platform improvements and automation • Improve infrastructure reliability, scalability, or delivery velocity through sustained, measurable outcomes

🎯 Requirements

• Bachelor’s degree in Computer Science, Engineering, or equivalent experience. • 10+ years of experience in infrastructure engineering roles with deep hands-on ownership of compute, virtualization, and storage platforms. • Demonstrated expertise designing, operating, and troubleshooting enterprise-scale compute and virtualization environments, including capacity planning, lifecycle management, availability, and performance tuning. • Strong experience with enterprise storage systems, including: Block storage architectures and performance characteristics • File and scale out NAS platforms • Object storage architectures, including S3 compatible platforms, data durability models, lifecycle management, and cost optimization strategies • Design and operation enterprise-grade file services supporting a remote workforce, including secure access patterns, performance optimization, availability, and integration with identity, endpoint, and security controls • Hands-on experience operating and integrating storage and data protection platforms such as Pure Storage, Cohesity, and Qumulo, or equivalent enterprise solutions. • Advanced experience with Infrastructure as Code and automation, with a strong bias toward solving problems through code rather than manual processes. • Proven use of tools such as Terraform, Ansible, PowerShell, Python, Git, or similar • Experience designing reusable modules, workflows, and automation patterns • Strong working knowledge of Linux and Windows Server administration in highly available production environments. • Solid understanding of networking fundamentals sufficient to design and troubleshoot infrastructure across compute, storage, and network boundaries. • Experience designing and operating infrastructure in virtualized and/or hybrid environments, with the ability to reason about tradeoffs across platforms and architectures. • Willingness to participate in an on-call rotation and lead response efforts for critical infrastructure incidents.

🏖️ Benefits

• Flexible work options including work from home, on site and hybrid positions • Company provided technology packages for all Team Members • An atmosphere that is collaborative, challenging, and filled with forward thinking Team Members • Extensive growth opportunities as demonstrated by our track record of promoting internally • Ongoing business training and career development opportunities • Competitive market-based salary with bonus compensation, quarterly profit sharing and annual merit bonuses • Generous PTO and holidays that include 27.5 total days during first full year of employment • Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work