
51 - 200 employees
âïž SaaS
đ€ Artificial Intelligence
đą Enterprise
SaaS âą Artificial Intelligence âą Enterprise
Cresta is an enterprise-grade AI platform that focuses on enhancing contact center operations. By employing a unified platform for human and virtual agents, Cresta aims to improve customer experience, increase revenue, and reduce costs. The platform integrates AI to assist with sales, customer care, retention, and collections, providing real-time guidance and insights. Cresta's AI capabilities include conversation intelligence, agent assistance, quality management, and virtual agents. With a focus on automation and augmentation, Cresta seeks to transform workflows and customer interactions across various industries, including telecommunications, finance, and retail.
đ„ 0 minutes ago
đșđž United States â Remote
đ” $200k - $250k / year
â° Full Time
đĄ Mid-level
đ Senior
âïž Legal Counsel / General Counsel
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51 - 200 employees
âïž SaaS
đ€ Artificial Intelligence
đą Enterprise
SaaS âą Artificial Intelligence âą Enterprise
Cresta is an enterprise-grade AI platform that focuses on enhancing contact center operations. By employing a unified platform for human and virtual agents, Cresta aims to improve customer experience, increase revenue, and reduce costs. The platform integrates AI to assist with sales, customer care, retention, and collections, providing real-time guidance and insights. Cresta's AI capabilities include conversation intelligence, agent assistance, quality management, and virtual agents. With a focus on automation and augmentation, Cresta seeks to transform workflows and customer interactions across various industries, including telecommunications, finance, and retail.
âą Advise People and business leaders on a broad range of employment matters, including hiring, performance management, employee relations, investigations, accommodations, leaves of absence, compensation, disciplinary actions, and terminations. âą Provide legal guidance on workforce planning, reorganizations, reductions in force, and organizational changes. âą Partner with Human Resources to develop and implement employment-related policies, procedures, and best practices. âą Monitor and advise on employment law developments across the United States, Europe, and APAC. âą Support compliance with federal, state, and local U.S. employment laws, as well as applicable European employment regulations. âą Partner with external counsel as needed on country-specific employment issues and labor law requirements. âą Advise on cross-border employment matters, including international hiring, mobility, remote work arrangements, and employee transfers. âą Lead or support internal workplace investigations involving employee complaints, misconduct allegations, discrimination, harassment, retaliation, and other sensitive matters. âą Manage employment claims, agency charges, demand letters, and litigation in coordination with outside counsel. âą Develop strategies to mitigate employment-related risks and resolve disputes efficiently. âą Review and draft employment-related agreements, including offer letters, employment agreements, restrictive covenant agreements, severance agreements, and consulting arrangements. âą Support due diligence and integration activities related to acquisitions and other strategic transactions. âą Deliver practical employment law training to managers, People Business Partners, and company leadership.
âą Juris Doctor (J.D.) degree from an accredited law school. âą Active membership in good standing with at least one U.S. state bar. âą At least 6 years of in-house employment law experience, preferably within a high-growth technology company. âą Deep knowledge of U.S. employment laws, including federal, state, and local requirements. âą Demonstrated experience advising on European employment laws and employment practices, including working with employees, HR teams, and external counsel across multiple European jurisdictions. âą Experience conducting workplace investigations and managing employment disputes. âą Strong drafting, negotiation, and communication skills. âą Ability to provide practical, business-focused advice in a fast-paced environment. âą Excellent judgment, discretion, and stakeholder management capabilities.
âą Competitive, location-based pay âą Equity âą Comprehensive benefits package for you and your family
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