Cresta
51 - 200 employees
☁️ SaaS
🤖 Artificial Intelligence
🏢 Enterprise
SaaS • Artificial Intelligence • Enterprise
Cresta is an enterprise-grade AI platform that focuses on enhancing contact center operations. By employing a unified platform for human and virtual agents, Cresta aims to improve customer experience, increase revenue, and reduce costs. The platform integrates AI to assist with sales, customer care, retention, and collections, providing real-time guidance and insights. Cresta's AI capabilities include conversation intelligence, agent assistance, quality management, and virtual agents. With a focus on automation and augmentation, Cresta seeks to transform workflows and customer interactions across various industries, including telecommunications, finance, and retail.
Salesforce Developer, GTM Systems
🕒 May 20
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Cresta
51 - 200 employees
☁️ SaaS
🤖 Artificial Intelligence
🏢 Enterprise
SaaS • Artificial Intelligence • Enterprise
Cresta is an enterprise-grade AI platform that focuses on enhancing contact center operations. By employing a unified platform for human and virtual agents, Cresta aims to improve customer experience, increase revenue, and reduce costs. The platform integrates AI to assist with sales, customer care, retention, and collections, providing real-time guidance and insights. Cresta's AI capabilities include conversation intelligence, agent assistance, quality management, and virtual agents. With a focus on automation and augmentation, Cresta seeks to transform workflows and customer interactions across various industries, including telecommunications, finance, and retail.
📋 Description
• Build and optimize Salesforce Flows, Apex triggers, and integrations • Support CPQ, quote approval, and lead routing automation • Integrate tools like Clay, Exa, Zapier, Slack, and Gong with Salesforce • Collaborate with RevOps and Sales teams to implement scalable systems • Maintain documentation, testing, and release cycles
🎯 Requirements
• 4–7 years of Salesforce development experience • Proficient in Apex, Flow, SOQL, and API integration • Familiar with CPQ, GTM automation, and enrichment tools
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