Software Engineer

April 14

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Cresta

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SaaS • Artificial Intelligence • Enterprise

Cresta is an enterprise-grade AI platform that focuses on enhancing contact center operations. By employing a unified platform for human and virtual agents, Cresta aims to improve customer experience, increase revenue, and reduce costs. The platform integrates AI to assist with sales, customer care, retention, and collections, providing real-time guidance and insights. Cresta's AI capabilities include conversation intelligence, agent assistance, quality management, and virtual agents. With a focus on automation and augmentation, Cresta seeks to transform workflows and customer interactions across various industries, including telecommunications, finance, and retail.

51 - 200 employees

☁️ SaaS

🤖 Artificial Intelligence

🏢 Enterprise

📋 Description

• Join a mission to revolutionize customer conversations with AI. • Establish Cresta's tech hub in Romania as early joiner. • Focus on building and improving the Cresta platform. • Collaborate with product and engineering teams. • Analyze customer requirements, optimize designs for latency, throughput, and reliability. • Demonstrate engineering best practices. • Grow into technical ownership of Cresta's product.

🎯 Requirements

• Bachelor's degree in Computer Science or related field. • 5+ years of experience in relevant domains. • Proficiency in designing and maintaining clear APIs understanding protocols like gRPC, REST, WebSocket. • Experience with real-time streaming data (audio or video) with high throughput and low latency. • Familiarity with high-performance database schema design and query optimization. • Experience with containerized application deployment using Kubernetes. • Hands-on experience with major cloud providers (AWS, GCP, Azure).

🏖️ Benefits

• Compensation includes base salary, equity, and benefits. • Actual salaries based on experience, skills, and location. • Local pay requirements apply. • Opportunity to work with a global team across Europe, US, and Canada. • Possibility to build a co-working space in Romania, shifting towards a hybrid environment. • Recruitment emails only from @cresta.ai domain. • Support for candidates to verify official communication.