crewAI
Artificial Intelligence • Enterprise • SaaS
crewAI is a leading multi-agent platform that partners with IBM to provide AI-driven solutions for smart business growth. The company offers tools and frameworks for building, deploying, and managing automated workflows using large language models and cloud platforms. CrewAI aims to streamline business processes across various industries through its no-code tools and seamless integration with existing apps. It is widely adopted by industry leaders, including Fortune 500 companies, and supports both cloud-based and self-hosted deployment options. CrewAI also provides insights and optimization tools to continuously improve AI agent performance and enhance business intelligence.
Customer Success Engineer
Job not on LinkedIn
September 26
crewAI
Artificial Intelligence • Enterprise • SaaS
crewAI is a leading multi-agent platform that partners with IBM to provide AI-driven solutions for smart business growth. The company offers tools and frameworks for building, deploying, and managing automated workflows using large language models and cloud platforms. CrewAI aims to streamline business processes across various industries through its no-code tools and seamless integration with existing apps. It is widely adopted by industry leaders, including Fortune 500 companies, and supports both cloud-based and self-hosted deployment options. CrewAI also provides insights and optimization tools to continuously improve AI agent performance and enhance business intelligence.
📋 Description
• As a Customer Success Engineer, you’ll be the technical bridge post‑sale: ensuring customers successfully adopt, integrate, and scale CrewAI for their workflows. • Handle customer onboarding: guide initial technical setup, integrate CrewAI with customer infrastructure/tools • Troubleshoot and resolve technical issues across API, SDK, deployment, performance • Collaborate with Engineering, Product, DevRel to feed back customer insights • Develop training materials and conduct workshops for customer teams • Monitor usage/health metrics; proactively surface risks and propose solutions • Advocate for customers in prioritizing feature requests and roadmap improvements
🎯 Requirements
• 3–6 years of technical, customer-facing experience (SE, Technical CSM, Solutions Engineer) • Hands-on coding/debugging ability (Python, JavaScript, APIs, logs, observability tools) • Excellent communicator, able to bridge technical and business audiences • Customer-obsessed mindset; proactive problem solver • Comfortable in fast-moving startup environment • Nice to have: AI/ML or LLMs experience; familiarity with cloud platforms
🏖️ Benefits
• Unlimited PTO • Work from home stipend • Amazing health insurance
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