ABA Case Coordinator

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CrewBloom

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2016

🤝 B2B

☁️ SaaS

🎯 Recruiter

B2B • SaaS • Recruitment

CrewBloom is a remote staffing agency dedicated to connecting businesses with top-tier remote talent across various industries. They streamline the hiring process by sourcing, screening, and onboarding qualified candidates tailored to the specific needs of their clients, ensuring a seamless integration into teams. With a focus on global talent acquisition, CrewBloom empowers companies to scale their operations efficiently while reducing costs and maintaining compliance with HR regulations.

📋 Description

• The ABA Case Coordinator is a high-impact operations professional responsible for the seamless execution of client-therapist scheduling, authorization management, and service continuity. • Positioned at the vital junction of clinical operations and client services, this role ensures that every client receives their prescribed care while therapists maintain balanced, efficient schedules. • This is a proactive, high-ownership role. You aren’t just managing a calendar; you are driving the organization’s ability to meet clinical outcomes, maintain Medicaid compliance, and retain a satisfied workforce through precision, urgency, and professional problem-solving. • ResponsibilitiesStrategic Scheduling & Staffing • - Precision Matching: Pair RBTs/BTs with clients based on location, availability, language, and clinical fit • - Schedule Optimization: Build and oversee comprehensive weekly/monthly schedules for the entire caseload • - Rapid Response: Resolve scheduling disruptions (cancellations or PTO) with same-day urgency to maintain continuity of care • - Capacity Monitoring: Track therapist workloads to prevent burnout while ensuring maximum coverage across service areas • Authorization & Regulatory Compliance • - Utilization Tracking: Monitor authorized hours to ensure full usage within approval windows, preventing revenue loss and ensuring Medicaid adherence • - Proactive Renewals: Alert clinical and billing departments of upcoming authorization expirations well in advance • - Data Integrity: Maintain meticulous, real-time records within Zoho and other EHR systems to ensure audit-ready documentation • Cross-Functional Coordination • - Primary Liaison: Act as the central point of contact for therapists regarding caseloads and logistics • - Clinical Collaboration: Partner with BCBAs to ensure scheduling aligns with treatment plans and supervision mandates • - Family Engagement: Communicate professionally with client families regarding session updates and confirmations • - Onboarding Support: Work with the Intake team to transition new clients from approval to their first session smoothly • Data Management & Reporting • - Performance Metrics: Generate weekly reports for the Operations team detailing coverage rates, utilization, and staffing gaps • - Trend Analysis: Identify and flag patterns in cancellations or no-shows to inform future workforce planning • - Real-Time Updates: Ensure all data entry in Zoho is completed on the same business day the change occurs

🎯 Requirements

• Minimum Technical and Work Environment Requirements: • - Internet Connection: • - Primary internet connection with a minimum speed of 15 Mbps. • - Backup internet connection with at least 10 Mbps. • - Backup connection must be capable of supporting work during a power outage. • - Primary Device: • - Desktop or laptop equipped with at least: • - Intel Core i5 (8th generation or newer), Intel Core i3 (10th generation or newer), AMD Ryzen 5, or an equivalent processor. • - A minimum of 8 GB RAM. • - Backup Device: • - Must meet or exceed the performance of an Intel Core i3 processor. • - Must be functional during power interruptions. • - Peripherals and Workspace: • - A functioning webcam. • - A noise-canceling USB headset. • - A quiet, dedicated home office space. • - A smartphone for communication and verification purposes.

🏖️ Benefits

• Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth. • Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field. • Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward. • Fast-Paced Thrills: Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards. • Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment. • Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.