CRM and Marketing Operations Specialist

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🕒 April 2

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CrewBloom

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2016

🤝 B2B

☁️ SaaS

🎯 Recruiter

B2B • SaaS • Recruitment

CrewBloom is a remote staffing agency dedicated to connecting businesses with top-tier remote talent across various industries. They streamline the hiring process by sourcing, screening, and onboarding qualified candidates tailored to the specific needs of their clients, ensuring a seamless integration into teams. With a focus on global talent acquisition, CrewBloom empowers companies to scale their operations efficiently while reducing costs and maintaining compliance with HR regulations.

📋 Description

• Configure and program promotional offers within the loyalty platform • Test campaigns thoroughly and manage scheduling for successful launches • Set up and manage audience segmentation for targeted communications (email and SMS) • Perform remote testing on integrated systems to ensure functionality and accuracy • Maintain and update platform configurations as needed • Monitor campaign performance and generate reports with actionable insights • Manage and resolve support tickets from clients and end users • Provide phone support for escalated issues and ensure timely resolution • Collaborate cross-functionally to ensure campaigns are executed seamlessly

🎯 Requirements

• Strong attention to detail and ability to manage multiple campaigns simultaneously • Comfortable working with technology platforms, data, and system configurations • Excellent problem-solving skills and a proactive mindset • Strong written and verbal English communication skills • Ability to work independently in a remote or distributed environment • Experience with customer support and handling technical or platform-related inquiries • Analytical mindset with the ability to interpret data and generate insights • Technical aptitude and willingness to learn new tools and systems quickly • Experience with loyalty platforms or POS systems is a plus • Spanish language skills are a plus

🏖️ Benefits

• Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth. • Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field. • Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward. • Fast-Paced Thrills: Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards. • Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment. • Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.