Customer Success Associate

Job not on LinkedIn

🔥 16 hours ago

🇵🇭 Philippines – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🏆 Customer Success

👻 Ghost score 21%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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CrewBloom

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2016

🤝 B2B

☁️ SaaS

🎯 Recruiter

B2B • SaaS • Recruitment

CrewBloom is a remote staffing agency dedicated to connecting businesses with top-tier remote talent across various industries. They streamline the hiring process by sourcing, screening, and onboarding qualified candidates tailored to the specific needs of their clients, ensuring a seamless integration into teams. With a focus on global talent acquisition, CrewBloom empowers companies to scale their operations efficiently while reducing costs and maintaining compliance with HR regulations.

📋 Description

• Guide clients through the onboarding process and ensure a smooth transition • Provide clear explanations of services and processes • Build and maintain positive ongoing client relationships • Maintain proactive and consistent client communication, primarily through email • Support ongoing customer engagement and satisfaction • Address customer questions and inquiries in a timely and professional manner • Resolve customer concerns while maintaining high customer satisfaction • Identify opportunities to improve customer engagement • Support initiatives contributing to customer retention and long-term success

🎯 Requirements

• Excellent verbal and written communication skills • Strong problem-solving skills and ability to work independently • Ability to communicate clearly and effectively with customers and internal team members • Bachelor’s degree in any field • Open to 2024–2025 graduates only • Comfortable working in a remote environment • Primary internet connection with a minimum speed of 15 Mbps • Backup internet connection with at least 10 Mbps, capable of supporting work during a power outage • Desktop or laptop with Intel Core i5 (8th generation or newer), Intel Core i3 (10th generation or newer), AMD Ryzen 5, or equivalent processor • Minimum 8 GB RAM • Functional backup device meeting or exceeding Intel Core i3 performance and functional during power interruptions • Functioning webcam • Noise-canceling USB headset • Quiet, dedicated home office space • Smartphone for communication and verification purposes

🏖️ Benefits

• Fun, inclusive, innovative culture that values unique contributions and supports professional growth • Daily opportunities to learn, innovate, and excel • Career growth opportunities and resources • Fast-paced, high-energy, engaging work environment • Flexibility to work from home or any location of choice • Work-life balance without stressful commutes