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Intake Specialist, Spanish Bilingual

Job not on LinkedIn

🔥 12 minutes ago

⏰ Full Time

🟢 Junior

💬 Bilingual

🚫👨‍🎓 No degree required

🗣️🇪🇸 Spanish Required

Where this job comes from

Posted on CrewBloom's careers page, not through a job board

First seen by Remote Rocketship 12 minutes ago

Logo of CrewBloom

CrewBloom

201 - 500 employees

Founded 2016

🤝 B2B

☁️ SaaS

🎯 Recruiter

B2B • SaaS • Recruitment

CrewBloom is a remote staffing agency dedicated to connecting businesses with top-tier remote talent across various industries. They streamline the hiring process by sourcing, screening, and onboarding qualified candidates tailored to the specific needs of their clients, ensuring a seamless integration into teams. With a focus on global talent acquisition, CrewBloom empowers companies to scale their operations efficiently while reducing costs and maintaining compliance with HR regulations.

📋 Description

• Receive and log referrals from phone, fax, email and portals on the same day they arrive • Check insurance eligibility, benefits and ABA authorization requirements • Contact families within 24–48 hours of a referral to explain the intake process in English or Spanish • Collect intake documents such as diagnostic evaluations, prescriptions and consent forms • Help prepare and submit prior authorizations to Medicaid, managed care and commercial payers, and follow up on them • Work with BCBAs and LBAs to obtain clinical documents and flag cases that may need a Single Case Agreement • Track authorization expiration dates and start re-authorizations 30+ days before expiration • Keep tracking-system records accurate, audit caseload and report on case status • Work with billing, clinical and scheduling teams to move families smoothly into services • Follow HIPAA and confidentiality rules • Serve as the main contact for Spanish-speaking and English-speaking families, referring providers and internal teams • Report to the Lead Intake Specialist

🎯 Requirements

• Fluency in English and Spanish, spoken and written • A high school diploma or equivalent • 1–2 years of experience in healthcare intake, patient access, insurance coordination or admin support • Working knowledge of prior authorizations, eligibility verification, EOBs and Medicaid managed care • Strong organization and ability to handle multiple cases accurately • Warm, clear communication with families new to the healthcare system • Proficiency in Microsoft Office or Google Workspace • Comfort learning new systems quickly • Experience in ABA, behavioral health or pediatric healthcare is nice to have • Familiarity with NYS Medicaid managed care plans and payer authorization portals is nice to have • Experience with EHR, CRM or intake software is nice to have • Mandarin as a third language is nice to have

🏖️ Benefits

• Fun, inclusive, innovative culture that values unique contributions and supports professional growth • Daily opportunities to learn, innovate, and excel • Career growth opportunities and resources • Work from home or any location of your choice • Work-life balance without stressful commutes

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