Senior Software Engineer

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🔥 11 hours ago

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Crisis Prevention Institute

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1980

📚 Education

💰 Private Equity Round on 2011-11

Education • Healthcare • Human Services

Crisis Prevention Institute is a leading provider of training programs designed to teach individuals how to prevent and manage crisis situations effectively. The organization specializes in evidence-based de-escalation techniques, trauma-informed approaches, and nonviolent crisis intervention methods, catering primarily to professionals in various sectors such as education, health care, and human services. CPI aims to foster safe environments through customized training solutions that equip staff with the necessary skills to handle challenging behaviors and situations confidently.

📋 Description

• Serve as the senior technical development lead during team projects and sprints. • Develop, test, deploy, and maintain software, while collaborating with team members on product refinements, sprint planning, execution, and reviews. • Own services end-to-end, including defining and meeting SLOs/SLAs, participating in on-call rotations, and leading incident response and postmortems to continuously improve system reliability. • Design and maintain CI/CD pipelines and infrastructure as code (IaC) (e.g., GitHub Actions/Azure DevOps, Terraform), enabling automated, repeatable, and secure delivery across environments. • Integrate AI capabilities into applications, including the use of LLM APIs, retrieval-augmented workflows, or intelligent automation to deliver enhanced product functionality. • Drive quality and reliability engineering practices, including automated testing strategies (unit, integration, contract, performance) and proactive validation techniques such as load testing or chaos engineering. • Develop positive relationships with clients, stakeholders, and internal teams with the ability to discuss problems, solutions, functions, and benefits your work has achieved. • Design and implement microservices-based architecture. • Build and maintain event-driven systems using messaging platforms (e.g., Azure Service Bus, Event Grid). • Develop and operate REST and asynchronous APIs. • Implement observability (logging, tracing, metrics) using Azure-native tooling. • Ensure resilience patterns (retry, circuit breaker, idempotency, eventual consistency). • Optimize and manage cloud infrastructure (cost, performance, scaling). • Contribute to platform standards (API design, service contracts, messaging patterns). • Provide support for onsite and system emergencies. • Evaluate new technical developments and investments that will advance company objectives. • Transform complex customer requirements into working, maintainable solutions. • Work collaboratively on creative solutions with engineers, product managers, and designers in an Agile (Scrum/Kanban) delivery model. • Perform, design and code reviews. • Assist in preparation of functional and technical documentation to provide troubleshooting to end users. • Investigate and resolve critical application functionality related issues and provide high level support to the Service Desk team. • Process build and pull requests, change form requests, and manage the release of code into production. • Operate as a mentor, offering technical guidance to less experienced engineers on the team, both onshore and offshore. • Perform other position-related duties as assigned. • Assess existing and new technologies that may advance function, performance, or scale.

🎯 Requirements

• 8–10+ years of work experience in the technology industry • 8–10+ years of work experience designing and implementing large scale distributed systems • Experience working with agile and iterative project management methodology • Experience building high-quality user experiences (UI/UX) for high-volume applications • Experience working with application interface design, modelling, and implementation • Experience working with all core software development activities, including requirements gathering, design, construction, and testing • Experience building APIs and services using C#, .NET (Core/.NET 6+) • Experience with React (hooks, state management, component architecture), TypeScript and modern frontend tooling • Experience browser testing for desktop, tablet, and mobile applications • Experience working with source code management such as Visual Studio Online or Gitlab • Experience leveraging AI tools (Copilot, Claude, etc) and agents in multiple aspects of the software development process • Experience with Microsoft Azure, including: App Services / Container Apps, Azure Functions, Azure Service Bus, Azure SQL, Azure Monitor / Application Insights • Experience with modern identity and access management (IAM) solutions, including OAuth 2.0, OpenID Connect, and token-based authentication, and integration with providers such as Azure AD (Entra ID), Auth0, or similar platforms • Knowledge of security-based design patterns • Knowledge of DevOps and cloud-based storage, and communication patterns • Knowledge of current software engineering trends, best practices, and standards

🏖️ Benefits

• Competitive Salary • Comprehensive benefits package • 401k • PTO • Health & Wellness Days • Paid Volunteer Time Off • Continuing education and training • Hybrid or remote work schedule • Paid Parental Leave