Senior IAM Operations Engineer, SailPoint

September 18

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CrowdStrike

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Cybersecurity • SaaS • Artificial Intelligence

CrowdStrike is a cybersecurity company that provides cloud-based security services to stop breaches. It is recognized as a leader in endpoint protection, identity and cloud security, and managed detection and response. CrowdStrike's platform, Falcon, integrates artificial intelligence to offer real-time visibility, detection, and protection against sophisticated cyber threats. The company is lauded for its effectiveness in securing networks and data, making it a trusted partner for businesses worldwide.

5001 - 10000 employees

Founded 2011

🔒 Cybersecurity

☁️ SaaS

🤖 Artificial Intelligence

📋 Description

• Monitor platform performance and identify potential issues before they impact operations • Investigate and resolve technical problems through systematic troubleshooting • Manage and prioritize support tickets according to severity and business impact • Provide clear documentation and status updates on resolved issues • Escalate complex problems to appropriate teams while maintaining accountability • Generate and analyze performance reports to identify trends and improvement opportunities • Collaborate with cross-functional teams to ensure platform stability and reliability • Streamline IAM processes through automation and advanced technologies • Enforce IAM policies, standards, and controls to address related threats and vulnerabilities • Collaborate with senior leadership to evaluate and recommend IAM best practices for enterprise security strategies • Stay current with industry trends and emerging technologies to recommend enhancements • Collaborate with internal teams to assess and optimize IAM-related workflows and processes • Drive initiatives to increase the reliability and efficiency of IAM operations • Facilitate training and knowledge transfer sessions on IAM utilization • Identify opportunities to simplify architecture and workflows to enhance user experience and enable rapid innovation in workforce IAM

🎯 Requirements

• Bachelor's degree in Computer Science, Information Technology, or related field • 7+ years of experience in IAM or related IT security roles • In-depth experience with SailPoint, connectors (JDBC, LDAP, REST APIs-Web Connectors, Custom Connectors, etc.) • Strong expertise in IAM concepts, RBAC, and protocols (SAML, OAuth, OIDC) • Experience integrating IAM solutions with cloud platforms (AWS, Azure, GCP) • Strong understanding of regulatory compliance requirements (e.g., SOX, HIPAA, GDPR) • Advanced understanding of business processes, internal control risk management, and IT controls • Ability to identify and evaluate complex business and technology risks • Experience with access certification, role management, and segregation of duties (SoD) controls • Excellent analytical, problem-solving, and communication skills • Ability to navigate complex, multi-stakeholder environments with a collaborative mindset • (Bonus) Experience with identity solutions such as SailPoint Identity Security Cloud (ISC), Saviynt, Okta OiG, and Okta Workflows • (Bonus) Proficiency in development tools and scripting languages (Java, Python, GoLang, PowerShell) • (Bonus) Familiarity with SIEM/observability tools (i.e., Splunk, Logscale, LogRhythm, DataDog, Kibana)

🏖️ Benefits

• Remote-friendly and flexible work culture • Market leader in compensation and equity awards • Comprehensive physical and mental wellness programs • Competitive vacation and holidays • Paid parental and adoption leaves • Professional development opportunities for all employees regardless of level or role • Employee Networks, geographic neighborhood groups, and volunteer opportunities • Vibrant office culture with world class amenities • Health insurance • 401k • Paid time off