
11 - 50 employees
Founded 2019
đŁ Marketing
đ¤ B2B
đď¸ eCommerce
Marketing ⢠B2B ⢠eCommerce
CrucialPoint is a retention-focused marketing agency that specializes in precision Email, SMS, Loyalty, and Mobile App retention strategies for mid-market to enterprise consumer brands. They offer services across lifecycle marketingâemail and SMS program management, loyalty program design, in-app messaging and push unification, pricing & discounting strategy, and technical audits & platform migrations (e. g. , Klaviyo). Their site highlights measurable outcomes (subscriber growth, revenue lift, YoY digital revenue growth) across verticals like home furnishings, health & wellness, fashion, and QSR, and emphasizes certification on leading marketing platforms.
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11 - 50 employees
Founded 2019
đŁ Marketing
đ¤ B2B
đď¸ eCommerce
Marketing ⢠B2B ⢠eCommerce
CrucialPoint is a retention-focused marketing agency that specializes in precision Email, SMS, Loyalty, and Mobile App retention strategies for mid-market to enterprise consumer brands. They offer services across lifecycle marketingâemail and SMS program management, loyalty program design, in-app messaging and push unification, pricing & discounting strategy, and technical audits & platform migrations (e. g. , Klaviyo). Their site highlights measurable outcomes (subscriber growth, revenue lift, YoY digital revenue growth) across verticals like home furnishings, health & wellness, fashion, and QSR, and emphasizes certification on leading marketing platforms.
⢠Develop and implement comprehensive email marketing strategies using Klaviyo ⢠Optimize automated email marketing flows and signup forms to improve acquisition, engagement, retention, and revenue ⢠Develop content calendars aligned with client objectives ⢠Collaborate with clients and Client Success Managers to create effective Klaviyo campaigns ⢠Serve as the primary client contact and address questions and concerns ⢠Manage Klaviyo setups, integrations, segmentation, and account infrastructure ⢠Audit Klaviyo accounts and resolve deliverability, responsive design, dynamic tagging, personalization, and other technical issues ⢠Monitor and analyze lifecycle and email marketing metrics using Klaviyo Analytics and Google Analytics ⢠Provide data-driven insights, recommendations, reports, and revenue opportunities ⢠Perform quality assurance checks on campaigns and flows ⢠Collaborate with account management, copywriting, design, and implementation teams ⢠Support and mentor team members when needed ⢠Stay current with Klaviyo features, retention marketing trends, emerging technologies, consumer behavior, and email regulations
⢠B2C experience, particularly with enterprise ecommerce businesses ⢠Minimum of three years of experience managing or heavily contributing to an Email Retention Marketing program for a B2C ecommerce brand ⢠Experience across Email, SMS, Push, and/or direct mail ⢠Expertise in identifying revenue opportunities, developing content strategies, and enhancing retention and loyalty marketing ⢠Expert-level proficiency in Klaviyo ⢠Mastery of predictive analytics, custom flow logic, complex segmentation, and SMS integration in Klaviyo ⢠Knowledge of HTML/CSS and basic coding principles for email design and customization ⢠Familiarity with CRM systems, CDPs, ecommerce platforms such as Shopify, and Google Analytics ⢠Strong analytical skills and ability to make data-driven recommendations ⢠Excellent written and verbal communication skills ⢠Ability to build client relationships and collaborate with cross-functional teams ⢠Detail-oriented, organized, and able to manage multiple projects simultaneously ⢠Self-motivated, proactive, and able to work independently ⢠Experience in remote work environments and self-motivation
⢠Flexible scheduling ⢠Room for growth ⢠Competitive salary / rate ⢠Collaborative and supportive work environment
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