Sales Director

🕒 March 13

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Logo of Crystal Cruises

Crystal Cruises

1001 - 5000 employees

👥 B2C

🚗 Transport

B2C • Transport

Crystal Cruises is a luxury cruise line offering premium ocean voyages and curated experiential travel itineraries for leisure passengers. Owned by A&K Travel Group since 2022, the company operates reimagined flagship ships (Crystal Serenity, Crystal Symphony, Crystal Grace) and emphasizes upscale amenities—fine dining (including a Nobu restaurant at sea), personalized butler service, wellness retreats, and high crew-to-guest ratios—to deliver high-touch hospitality, global itineraries, and specialized themed sailings.

📋 Description

• Strategically manage a sales territory, selling & marketing a global portfolio of Abercrombie & Kent products and experiences to the retail travel agency community, with a focus on the Luxury Travel & Leisure Markets. • Implement a cost-effective sales strategy to meet or exceed A&K’s annual sales and revenue goals, working within a predetermined annual budget. • Responsible for growing existing sales as well as an emphasis on prospecting for new business within the MID-ATLANTIC USA territory, which includes Delaware, Maryland, New Jersey, Pennsylvania, Virginia, Washington, DC, and West Virginia. • Achievement of assigned revenue goals, agency, and advisor engagement metrics is required. • Be the regional brand ambassador and instil confidence and loyalty in the A&K brand. • Initiate and execute training and product knowledge seminars for travel advisors and consumers using brand standard A/V presentations. • Plan and manage sales activities of DMC and sister brand sales colleagues in the territory from time-to-time to provide maximum return on investment. • Represent A&K at trade shows and travel agency-organized consumer events, including setup of brand standard displays as specified by Global Marketing, collateral and A/V. • Ensure that all sales activities—including emails, phone calls, sales visits, and conferences, as well as market intelligence—are reported in OneIS in a timely manner and no later than the evening of the 4th of the month following the month of the activities. • Submit all expenses in Concur according to company policy: corporate credit card expenses must be entered by the last day of the month, and out-of-pocket expenses must be submitted within 60 days. • Responsible for travel agency quality control and customer service issues in coordination with appropriate A&K office.

🎯 Requirements

• Bachelor’s degree preferred or equivalent experience. • 5 – 10 years of experience in travel industry sales. • Extensive international destination knowledge, including A&K top-selling destinations preferred. • Existing travel industry sales relationships in the assigned region and a demonstrated track record of sales success required within a sales territory with a leading travel company required. • Must reside in the North New Jersey, Philadelphia or Washington, DC area within easy driving distance of a major hub airport. • 60% business travel is expected, including international destinations at times throughout the year. • Must own or lease a reliable vehicle, including required liability insurance coverage, to be used for business purposes within a drivable distance from home. • Must have the ability to receive and store sales collateral, home office equipment and trade show materials in or near home. • Valid Driver’s License and Passport required. • Must be eligible for employment in the United States.

🏖️ Benefits

• A&K offers a large portfolio of competitive benefits to all eligible, fulltime employees. • Some benefits are provided at no cost to the employee, such as group life insurance, short-term and long-term disability, and travel discounts through use of an IATAN Travel Professional card. • Other elective benefits include medical, dental, and vision insurance, supplemental life insurance, pre-tax healthcare and dependent FSAs, and a 401(k) plan with generous company match.

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