Communication Service for the Deaf (CSD)
Non-profit • Education • Social Impact
Communication Service for the Deaf (CSD) is an organization that has been working since 1975 to empower both Deaf and hearing individuals to succeed together. CSD offers a variety of programs and services, such as ASL Now, CSD Access, and DeafHealth, to promote accessibility and success for Deaf and hard of hearing communities. The company collaborates with partners like Tive Technology to enhance accessibility and provides resources for hiring Deaf employees and supporting Deaf-owned businesses. CSD believes in treating disability as diversity and values Deaf identities for their unique contributions to society.
Case Manager – Access to Services
Job not on LinkedIn
October 28
Communication Service for the Deaf (CSD)
Non-profit • Education • Social Impact
Communication Service for the Deaf (CSD) is an organization that has been working since 1975 to empower both Deaf and hearing individuals to succeed together. CSD offers a variety of programs and services, such as ASL Now, CSD Access, and DeafHealth, to promote accessibility and success for Deaf and hard of hearing communities. The company collaborates with partners like Tive Technology to enhance accessibility and provides resources for hiring Deaf employees and supporting Deaf-owned businesses. CSD believes in treating disability as diversity and values Deaf identities for their unique contributions to society.
📋 Description
• Conduct client intakes, need assessments, and service plan development to identify goals and barriers. • Provide individualized case management through regular check-ins and follow-up support. • Advocate for client eligibility and participation in healthcare, housing, financial assistance, and social service programs. • Deliver crisis intervention and immediate problem-solving to address urgent needs. • Coordinate transportation, childcare, and other logistical support to prevent service interruptions. • Collaborate with the Program Manager and Program Coordinators to ensure continuity of care and successful client outcomes. • Coach clients with self-advocacy, communication, and problem-solving strategies to strengthen independence. • Maintain accurate and confidential case records, documenting all client interactions and outcomes. • Track service utilization and progress toward individualized goals.
🎯 Requirements
• Bachelor’s degree in Human Services, Social Work, Rehabilitation Counseling, or a related field; equivalent experience may be considered. • Minimum of two (2) years of experience in case management, client advocacy, or social services. • Experience working with Deaf, Hard of Hearing, or IDD populations strongly preferred. • Experience in community-based programs, healthcare navigation, or service coordination. • Valid driver’s license and reliable transportation required. • Flexibility to work on occasional evenings or weekends for outreach or client needs.
🏖️ Benefits
• WFH Flexible
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