
5001 - 10000 employees
Founded 1982
CSG is a leader in innovative customer engagement, revenue management and payments solutions that make ordinary customer experiences extraordinary. Our cloud-first architecture and customer-obsessed mindset help companies around the world launch new digital services, expand into new markets, and create dynamic experiences that capture new customers and build brand loyalty. For over 40 years, CSG’s technologies and people have helped some of the world’s most recognizable brands solve their toughest business challenges and evolve to meet the demands of today’s digital economy with future-ready solutions that drive exceptional customer experiences. With more than 5,000 employees in over 20 countries, CSG is the trusted technology provider for leading global brands in telecommunications, retail, financial services and healthcare. Our solutions deliver real world outcomes to more than 900 customers in over 120 countries.
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5001 - 10000 employees
Founded 1982
CSG is a leader in innovative customer engagement, revenue management and payments solutions that make ordinary customer experiences extraordinary. Our cloud-first architecture and customer-obsessed mindset help companies around the world launch new digital services, expand into new markets, and create dynamic experiences that capture new customers and build brand loyalty. For over 40 years, CSG’s technologies and people have helped some of the world’s most recognizable brands solve their toughest business challenges and evolve to meet the demands of today’s digital economy with future-ready solutions that drive exceptional customer experiences. With more than 5,000 employees in over 20 countries, CSG is the trusted technology provider for leading global brands in telecommunications, retail, financial services and healthcare. Our solutions deliver real world outcomes to more than 900 customers in over 120 countries.
• Generate and maintain complex data sets needed for analytics • Design and implement solutions to automatically extract, transform, and load data sets where needed • Create scripts, tools, or other software solutions • Understand business KPIs and translate to requirement definitions used in reporting • Monitor, Assist and Engineer solutions to resolve data issues from service desk • Identify areas for design and implementation improvement • Stay abreast of latest technology trends and bring forth ideas on how to apply to our business in a value driven manner • Provide technical estimations in level of effort for client change orders and prospect proposals • Analyze and determine automation scripts and process to improve problem avoidance and early detection of incidents and problems. • Implement data warehouse solutions for specific clients, in a repeatable fashion, leveraging the platform where possible and enhancing it when necessary • Implementation of but not limited to data model design, ETL processing, data match and hygiene business rules, data auditing, profiling, and reporting • Collaborates with Data Scientists, Architects, and business teams to improve data models that feed business intelligence tools, increasing data accessibility, and fostering educated decision making across the organization
• Bachelor's degree in computer science or similar degree • 3+ years of Industry experience in a report development, data science, business analytics, business intelligence or comparable data engineering role, including data warehousing and business intelligence tools, techniques, and technology • 5+ years of solid Python programming skills to cleanse, manipulate, and present data, particularly using Pandas and Numpy • 5+ Years of SQL. Must have the ability to write complex, highly optimized • 3+ years of experience creating business intelligence solutions. • Experience with a modern BI/Data Visualization Platform (e.g. Domo, Looker, Mode, Sisense, etc.) • Experience with AWS services, including but not limited to S3, EC2, Data Pipeline, Lambda, CloudFormation, EventBridge, SNS, SQS and Athena • Expert experience with scripting technologies (Python, R, JS, etc.) • Strong analytical and problem-solving skills with emphasis in understanding relationship of technical problems with business solutions/issues • Excellent English written and verbal communication skills • Solid knowledge of enterprise data modeling and architecture • Ability to quickly analyze, access and improve DBA operations • Ability to quickly grasp and develop an expert knowledge of CSG’s business, industry, and applications. • Strong background in ETL processing, data warehouse model design and implementation
• Sul America Health and Dental • Vidalink Food/Meal Voucher • Child Care Assistance • Day off: on birthday • Gympass • Language assistance • Volunteer time off: 2 days a year
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