Senior Product Owner

🕒 April 22

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

CSG

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1982

CSG is a leader in innovative customer engagement, revenue management and payments solutions that make ordinary customer experiences extraordinary. Our cloud-first architecture and customer-obsessed mindset help companies around the world launch new digital services, expand into new markets, and create dynamic experiences that capture new customers and build brand loyalty. For over 40 years, CSG’s technologies and people have helped some of the world’s most recognizable brands solve their toughest business challenges and evolve to meet the demands of today’s digital economy with future-ready solutions that drive exceptional customer experiences. With more than 5,000 employees in over 20 countries, CSG is the trusted technology provider for leading global brands in telecommunications, retail, financial services and healthcare. Our solutions deliver real world outcomes to more than 900 customers in over 120 countries.

📋 Description

• Liaise with key stakeholder (Strategic Architecture community) to understand the product roadmap and strategic vision • Collaborating with Product Management to align Encompass deployment, operational capability, and roadmap delivery • Liaise with System and Strategic architects to understand technical direction including ‘architectural runway’ • Define and maintain an effective feature backlog aligned with the roadmap and architecture • Define feature scope including acceptance criteria for all features • Communicate business context for epics and features to the development teams • Have a prioritized backlog ready for each Program Increment planning • Act as a proxy for the customer during development activities to provide feedback on fitness and usability • Act as a proxy for the end user persona's to ensure all documentation are written from their point of view • Accept features that are done according to an agreed definition of ‘done’ • Promote usage of AI for help improve both production improvement and work practices • Communicate scope to stakeholders throughout delivery • Interact with various departments like Professional Services, Managed Services, Platform Engineering etc to gather end user feedback and funnelling them in our product roadmap.

🎯 Requirements

• Tertiary qualifications in computer science or a related discipline • 10+ years of overall experience • Prior Architect/Product Owner experience is good to have • Demonstrate a strong understanding of Agile and Scrum • Experience with scaled agile practices is favourable • Experience with ADO and DevOps • Strong hands-on development experience in the past • Demonstrating strong command on written and verbal communication skills • Ability to understand technical design concepts, current implementation and future enhancements on a technical scale • Having fair understanding of cloud technologies, preferable AWS, but others are welcomed too • Having exposure to container, container orchestration tools such as Kubernetes will be preferred • Have experience with Encompass product deployment and a strong understanding of operational pain points and usability challenges • Having exposure to Operations and Deployment models in production environments.

🏖️ Benefits

• Work from Home, in-office, or hybrid • Employee Belonging Groups • Healthcare: Dental, Medical, and Vision • Paid Vacation, Volunteer, and Holiday Time Off • And so much more!