Engineer, Technical Support, EP Cube Energy Storage

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Canadian Solar Inc.

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2001

⚡ Energy

Energy • Renewable Energy • Manufacturing

Canadian Solar Inc. is a global company specializing in solar power technologies and energy storage solutions. The company provides a wide range of solar products, including solar modules, utility inverters, and energy storage systems for both residential and utility-scale projects. Canadian Solar boasts a substantial international presence, with active customers in over 160 countries and subsidiaries in 23 countries across six continents. It is committed to sustainability and responsible supply chain management, ensuring its goods are produced without prohibited forms of labor. With significant manufacturing capabilities in Asia and the Americas, Canadian Solar is a key player in the renewable energy industry, supporting a transition to clean energy through innovative solar plants and energy storage solutions.

📋 Description

• Provide technical support and engage technical sales activities for Canadian Solar residential energy storage system • Act as a technical sales support and 1st level contact for sales for technical or contract related questions • Visit customers together with sales managers and conduct product presentations, customer training sessions, webinars and customer events • Provide PV project design and proposal support • Collaborate closely with Product Management and Customer Service in EU and with HQ teams • Utilize expertise in usage and analysis of PVSyst and other PV simulation tools supporting Residential Solar System design and production analysis • Define, clarify and optimize technical terms within contract negotiation in alignment with sales • Create trusted professional relationships with customers, Sales Managers, and technical stakeholders in the market • Support product launch and ready-for-sales efforts • Develop technical sales tools and/or demonstration kit in collaboration with Product Management • Create product training materials for customers and their potential end customers, including homeowners and installers in collaboration with Product Management • Support customer system design and installation questions pre-sale • Advocate for customer needs and requirements and analyze the impact of developing codes and certifications on the market and specific products.

🎯 Requirements

• Bachelor’s degree in Electrical Engineering or comparable; Master’s degree is a plus • Minimum 3 years of experience in sales engineering, technical sales, or product management, ideally in the energy storage sector within the PV industry • Installation experience with PV module and battery storage system is a strong plus • Excellent technical aptitude and ability to quickly learn detailed information about the existing product portfolio and to communicate and answer technical and product related questions and topics • Understanding and application of financial product calculation – product cost and product sales price definition, analysis and recommendation • Convincingly and effectively communicate with customers, installers, homeowners, Residential PV integrators, industry working groups and regulatory authorities • Valid driver license, required • Fluent English, any other language e.g. German / Italian is a plus.

🏖️ Benefits

• Various flexible work options to support our employees' well-being • Training programs and promotional opportunities