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Curana Health

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🤝 B2B

⚕️ Healthcare Insurance

B2B • Healthcare Insurance

Curana Health is a healthcare provider focused on senior primary care and on-site clinical services in skilled nursing and senior living communities. The company partners with operators, payors, and Medicare Advantage plans to implement value-based care models, offering physician-led care teams, medical director services, care coordination (including RPM and APCM), behavioral health, and palliative care. Curana emphasizes reducing hospital readmissions, falls, and polypharmacy while improving resident satisfaction through integrated, community-based care supported by technology and payor partnerships.

📋 Description

• Address patient and durable power of attorney (DPOA) inquiries via telephone. • Respond to patient or caregiver messages received via the Curana Patient Portal. • Assist patients with scheduling follow-up appointments with Curana Providers or specialists. • Manage electronic health records (EHR) and ensure accurate and up-to-date patient records. • Coordinate documents needed for review or signature by a provider. • Facilitate provider orders and escalate findings. • Maintain patient rosters for patients enrolled in Advanced Primary Care Management (APCM) and Guiding an Improved Dementia Experience (GUIDE). • Support Provider scheduling. Assists with prior authorizations. • Obtains patient records and diagnostic test results. • Answer and manage incoming calls professionally and courteously. • Collaborate with the Curana Interdisciplinary Care Team to ensure seamless communication within our health network. • Other duties as assigned.

🎯 Requirements

• High school diploma or equivalent. • 1+ years of experience working in a medical office, Senior Living Community engagement, or other related fields • 1+ years of experience in Electronic Health Record (EHR) documentation or other practice management tools. • Extensive understanding of medical terminology. • Ability to interpret medical records, lab results, and appointment notes. • Equipped with the basic knowledge of reviewing patient screening tools and the ability to identify changes over time. • Ability to work in an environment that is free of distractions. • Excellent organizational and time management skills with the ability to prioritize tasks. • Skilled at handling multiple tasks simultaneously. • Proficient computer skills and ability to adapt to various technology platforms. • Prior experience with virtual triage. • Bilingual or multilingual communication skills.

🏖️ Benefits

• 100% remote position requiring a reliable high-speed internet connection