Business Development Representative

🕒 May 11

🐊 Florida – Remote

🐊 Florida – Remote

💵 $85k - $110k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Business Development (BDR)

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CURE Auto Insurance (Citizens United Reciprocal Exchange)

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1990

💸 Finance

👥 B2C

Finance • B2C

CURE Auto Insurance is a consumer-focused car insurance company (Citizens United Reciprocal Exchange) that offers affordable auto coverage primarily based on driving records. The company provides online quoting and next-day coverage, 24/7 roadside assistance, multiple discounts (good driver, good student, multi-car), referral rewards, and digital policy management including claims, ID cards, and payments. CURE operates in states such as Michigan, New Jersey, and Pennsylvania and publicly advocates against using education, occupation, or credit score as rating factors.

📋 Description

• Work with management to strategically target independent agencies that will benefit from adding CURE to their portfolio of insurance partners • Make first contact with new agencies via cold calls and warm leads from email campaigns and marketing banners on technology platforms such as EZLynx and PL Rater • Identify each opportunity and send agency agreements to those aligning with the expectation of a minimum of 20 quotes per month • Assist in the agency onboarding process via phone and email to gather credentialing documents to expedite the setup process when support staff needs assistance • Work side-by-side with IT and Operations in the rollout of new technology partners and systems, such as IVANS and additional comparative rater platforms • Handle complex and escalated customer matters, determining appropriate resolutions with minimal oversight • Exercise discretion in balancing customer needs with company guidelines and risk tolerance • Gain a comprehensive understanding of CURE’s underwriting guidelines, protocols, and systems, such as Guidewire and supporting technologies • Apply judgment in non-routine or complex scenarios • Identify trends in customer interactions and recommend process or policy improvements • Prioritize workload and make independent decisions to meet service and business objectives • Support the implementation of operational changes and service enhancements • Provide guidance and mentorship to less experienced team members on complex cases and best practices • Assist in training and development initiatives, contributing to the overall capability of the team • Act as a subject matter expert (SME) for Florida auto insurance products, regulations, and procedures • Ensure all activities align with Florida insurance regulations and company policies • Identify potential risks or inconsistencies and take appropriate action • Contribute to customer retention strategies and overall business performance • Analyze workflow and customer interaction data to recommend improvements • Participate in cross-functional initiatives that enhance service delivery and operational efficiency

🎯 Requirements

• Active Florida 2-20 (General Lines) License required (4-40 may be considered depending on scope) • Requires a strong understanding of the independent agency channel, insurance products, regional competitors, and agency technology solutions such as comparative raters • 5+ years of experience in auto insurance or with an independent agency • Demonstrated ability to exercise independent judgment and decision-making in complex situations • Strong understanding of Florida auto insurance coverage, underwriting, and regulatory requirements • Experience mentoring or guiding team members preferred • Excellent communication, analytical, and problem-solving skills

🏖️ Benefits

• Comprehensive health benefits, including medical, dental, and vision coverage • Generous paid time off (PTO days, sick days, and holidays) • Flexible spending options with FSA & HSA plans • Life and AD&D insurance • 401(k) with company match • Voluntary benefits such as legal services, pet insurance, and identity & fraud protection • 24/7 Employee Assistance Program (EAP) for employees and their families • Health & wellness perks, including gym discounts, wellness reimbursements, and reward programs • Fun, engaging in-office events that support our culture