Operations Supervisor – Payment Posting

🔥 2 minutes ago

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Logo of Currance

Currance

201 - 500 employees

Founded 2020

🤝 B2B

🏢 Enterprise

B2B • Enterprise

Currance is a healthcare-focused revenue cycle management company that partners with hospitals, health systems, and physician groups to streamline billing, collections, and administrative workflows. They provide customizable, technology-enabled and hybrid solutions—insurance resolution, insurance management, and outsourced business office services—to accelerate cash collections, reduce accounts receivable days, and improve yield. Currance operates as a B2B service provider delivering consultative, performance-driven revenue cycle improvements across large and community healthcare organizations.

📋 Description

• Lead interviews for potential Posting staff and Team Lead candidates. • Ensure team members consistently comply with HIPAA, state, and federal laws and guidelines. • Provide ongoing training and mentorship to staff. • Monitor productivity standards and quality, ensuring all team members meet expectations. • Review team member quality and coach and mentor team on any negative trends. • Assess team member performance daily and provide coaching if key metrics are not achieved. • Escalate employee deficiencies to management if coaching does not result in improvement. • Communicate team and individual progress with the Shared Services Manager. • Administer disciplinary actions and implement Employee Success Plans as needed. • Promote a positive work environment and encourage teamwork. • Ensure the accuracy and approval of team member payroll. • Complete performance evaluations for all staff. • Track and resolve outstanding monies/EOB’s that can’t be posted. • Ensure client policies around denial posting, contractual write offs etc. are followed. • Stay up to date with payer updates and process changes to ensure accurate posting. • Lead and participate in daily shift briefings. • Investigate problem accounts as identified. • Escalate unresolved client IPO issues to management. • Train all new hires on both client and Currance workflows. • Collaborate with management to develop policies. • Participate in limited travel as required. • Complete all assigned projects in a timely manner. • Perform additional duties as needed.

🎯 Requirements

• High school diploma or equivalent required. • Bachelor’s degree in healthcare management or a related field is preferred. • CRCR certification required or must be obtained within 90 days of hire. • At least 2 years of experience working with insurance payors, EOB’s, claims processing and posting of insurance and patient cash. • Proven experience with complex insurance claims, high-value denials, and escalation strategies to secure payment. • Experience with EMR systems such as Meditech, Epic, Cerner, Allscripts, Nextgen, or similar platforms for billing and account resolution. • Proficiency in Microsoft Office Suite, Teams, and various desktop applications.

🏖️ Benefits

• Health insurance • Professional development opportunities

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