Operational Compliance Lead

🔥 19 hours ago

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Cushman & Wakefield

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1917

🏠 Real Estate

🏢 Enterprise

Real Estate • Enterprise • Logistics

Cushman & Wakefield is a global leader in commercial real estate services, providing a wide range of services including agency leasing, asset services, capital markets, global occupier services, project and development services, tenant representation, and valuation and advisory for various industries such as logistics and industrial, multifamily, retail, life sciences, data centers, and healthcare. The company is committed to driving forward for clients, colleagues, and communities with a focus on diversity, equity, and inclusion, as well as environmental, social, and governance principles. Operating in over 60 countries with 52,000 professionals, Cushman & Wakefield consistently delivers insights and research, such as market reports and sustainability efforts.

📋 Description

• Drive the development, implementation, and oversight of compliance programs aligned with client policies and internal standards • Translate client requirements into scalable procedures • Support operational teams in achieving compliance • Support energy and sustainably programs with field and desktop verifications • Ensure consistent execution through communication, training, and change management • Serve as a key partner to operations, sustainability, and leadership teams by identifying risks, improving processes, and enabling compliant service delivery across the portfolio • Interpret client policies and develop standardized procedures, playbooks, and controls to ensure operational compliance across sites • Act as a central resource for operational teams, providing guidance, training, and support to ensure policies are understood, adopted, and consistently applied • Lead and coordinate compliance-related change management efforts, including updates to policies, processes, and tools, ensuring effective communication and adoption across stakeholders • Oversee compliance reporting and tracking, including audits, findings, action plans, and closures, ensuring transparency and accountability • Analyze data and trends to identify systemic issues and opportunities for process improvement and risk mitigation • Support and enhance compliance frameworks including audits, KPI tracking, documentation, and governance routines • Develop and maintain compliance documentation, training materials, and communication strategies to support consistent execution across the account

🎯 Requirements

• Bachelor’s Degree preferred • 5–8 years of experience in facility management, energy and sustainability, compliance, operations, or related roles • Strong proficiency in Microsoft Office Suite (PowerPoint, Excel, Word) and collaboration tools (SharePoint, Teams, etc.) • Strong understanding of compliance programs, energy programs, policy interpretation, sustainability initiatives, and operational procedures • Experience developing and implementing standard operating procedures, program building, and governance frameworks • Knowledge of facility operations, engineering systems, and maintenance practices • Experience supporting audits, risk identification, and remediation activities • Ability to translate complex requirements into clear, actionable guidance • Strong communication and stakeholder engagement skills across multiple levels • Experience with change management, training, and program rollout • Ability to analyze data, identify trends, and drive continuous improvement

🏖️ Benefits

• health, vision, and dental insurance • flexible spending accounts • health savings accounts • retirement savings plans • life and disability insurance programs • paid and unpaid time away from work