NOA Letter Writer

Job not on LinkedIn

🔥 19 hours ago

🌵 Arizona, California, +3 more states – Remote

🌵 Arizona – Remote 🏄 California – Remote 🎰 Nevada – Remote 🌲 Oregon – Remote ☕ Washington – Remote

💵 $18 - $38 / hour

⏰ Full Time

🟢 Junior

✏️ Content Writer

🚫👨‍🎓 No degree required

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CVS Health

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1963

⚕️ Healthcare Insurance

🛒 Retail

🧘 Wellness

Healthcare Insurance • Retail • Wellness

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• write and edit NOA letters that explain decisions about healthcare services, coverage, or benefits • use templates and guidelines to ensure letters are accurate and compliant with AHCCCS and other applicable regulations • work with internal teams (such as clinical, legal, and customer service) to gather necessary information • ensure letters are written in plain language and are culturally sensitive and easy to understand • meet strict deadlines for letter completion and delivery • maintain confidentiality and follow HIPAA and other privacy regulations • assist with audits and quality checks of outgoing letters • support the prior authorization department and Notice of Action Department by writing member letters and provider faxes • call on providers and members to get the needed information to complete the notifications • manage high volumes of member letters and/or provider faxes, averaging 3000–4000 per month • write medical, pharmacy, dental, and behavior health letters and ensure they are mailed out within the 24-hour, 72-hour, and 14-day regulatory timeframes

🎯 Requirements

• 1+ year of experience working with medical terminology • ability to work from Monday-Friday from 8:30am-5pm (Pacific Time or Arizona Time) • ability to work a rotating Saturday shift, occurring every five weeks • strong written communication and grammar skills • ability to understand and explain complex information in simple terms • attention to detail and strong organizational skills • comfortable working with templates, forms, and computer systems • ability to work independently and manage time effectively • experience in healthcare, insurance, or customer service • familiarity with AHCCCS, MCA, and Medicare • bilingual or multilingual skills

🏖️ Benefits

• medical,dental, and vision coverage • paid time off • retirement savings options • wellness programs • other resources