Product Manager – Learning Technologies

Job not on LinkedIn

🔥 12 hours ago

🌲 North Carolina – Remote

🌲 North Carolina – Remote

💵 $83.4k - $166.9k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

✅ Product Manager

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CVS Health

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1963

🏥 Healthcare

⚕️ Healthcare Insurance

🛒 Retail

Healthcare • Healthcare Insurance • Retail

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Lead the implementation and configuration of learning platforms including LMS and LXP systems • Define platform requirements, configuration settings, and customization needs • Coordinate with vendors and implementation partners on setup, configuration, and deployment activities • Develop and maintain platform documentation including user guides, FAQs, and training materials • Lead data migration activities including data extraction, mapping, transformation, and loading • Define data requirements, field mappings, and business rules for migration • Execute and oversee data validation and reconciliation testing to ensure accuracy and completeness • Identify and resolve data quality issues; escalate complex issues as needed • Maintain audit trails and documentation for compliance and reporting purposes • Develop test strategies, test plans, test cases, and test scripts for platform implementations and integrations • Lead functional testing, regression testing, and integration testing activities • Coordinate user acceptance testing (UAT) with business stakeholders and end users • Document defects, track resolution, and validate fixes prior to release • Oversee pilot rollouts and gather user feedback to inform improvements • Partner with integration teams on system connectivity including SSO, HRIS, and content provider integrations • Define integration requirements, data flows, and technical specifications • Lead troubleshooting and issue resolution for platform and integration issues • Coordinate vendor technical reviews and platform evaluations • Gather and document business requirements from L&D stakeholders across business units • Facilitate working sessions to validate requirements and solution designs • Communicate project status, risks, and issues to leadership and stakeholders • Coordinate across workstreams to ensure alignment and dependency management • Provide guidance and direction to analysts and contractors supporting initiatives

🎯 Requirements

• 5+ years' experience in Learning Technology, L&D systems, or related IT systems analysis • 5+ years' experience leading platform implementations, upgrades, or migrations • 3+ years' hands-on experience with data migration, validation, reconciliation, and quality assurance • 3+ years' experience working with learning platforms including LMS (e.g., Workday Learning, Cornerstone, SABA) and LXP (e.g., Degreed, EdCast) • 2+ years' experience with Cornerstone Galaxy Unified Platform • 2+ years' experience with AI-enabled learning tools, simulation platforms, or immersive learning technologies • 2+ years' experience developing test strategies and leading UAT • 2+ years' experience with stakeholder management including documentation of requirements and communicating updates • 2+ years' experience leading multiple concurrent initiatives and driving results through collaboration • 1+ year experience working with AI Products

🏖️ Benefits

• medical, dental, and vision coverage • paid time off • retirement savings options • wellness programs • other resources, based on eligibility