Senior Manager, Digital Product – Care Delivery Experience

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🕒 Yesterday

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Logo of CVS Health

CVS Health

10,000+ employees

Founded 1963

⚕️ Healthcare Insurance

🛒 Retail

🧘 Wellness

Healthcare Insurance • Retail • Wellness

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Maximize appointment completions via intelligent cancellation prevention strategies • Communicate complex concepts to influence peers and stakeholders • Proactively identify user or business needs and recommend innovative solutions • Deliver incremental user value by having a cross-functional view of the problem • Develop a clear vision and roadmap with value definitions and measurable output

🎯 Requirements

• Bachelor's degree in business or quantitative field, or an equivalent combination of formal education and experience • 7+ years of professional experience including 5 years of product experience • Strong track record of driving measurable business outcomes • Experience in applying AI and automation to improve real-world workflows and patient experiences • A strong track record of delivering products and ensuring customer success • Excellent written and verbal communication skills

🏖️ Benefits

• medical, dental, and vision coverage • paid time off • retirement savings options • wellness programs • comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families

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