Senior Product Marketing Manager, Agentic AI

🕒 September 18

🇮🇳 India – Remote

⏰ Full Time

🟠 Senior

🎁 Product Marketing

👻 Ghost score 12%

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Cyara

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2011

💼 Consulting

🏥 Healthcare

📣 Marketing

💰 Private Equity Round on 2022-01

Consulting • Healthcare • Marketing

Cyara is an AI-led customer experience assurance platform that provides comprehensive solutions for monitoring, testing, and optimizing customer journeys across various channels. The platform supports seamless testing of IVRs, chatbots, live voice interactions, and cloud contact centers, ensuring flawless customer interactions and experiences. Cyara's innovative approach utilizes sophisticated bots to simulate real customer interactions, identify issues, and improve performance before any customer impact occurs. With its no-code, user-friendly interface, Cyara enables companies to innovate faster, mitigate risks, and maintain a customer-centric focus while achieving significant ROI and cost savings. Trusted by top technology, health insurance, and car insurance companies, Cyara plays a crucial role in enhancing customer satisfaction and operational efficiency.

📋 Description

• Own positioning and messaging for Agentic CX assurance • Own go-to-market for agentic AI releases, including launch tiering, enablement, content, analyst and press briefings, and post-launch measurement against pipeline targets • Track vendors and develop competitive positioning • Build sales pitches, discovery questions, objection handling, and demo narratives • Participate in sales calls and improve messaging effectiveness • Create solution briefs, analyst submissions, webinars, launch blogs, and conference sessions on agentic AI assurance, LLM risk, and AI governance in CX • Partner daily with Product, Sales, Demand Gen, and Customer Success • Connect engineering output with seller messaging

🎯 Requirements

• 5+ years in B2B SaaS or AI product marketing • Track record of shipping launches that moved pipeline, with measurable results • Strong writing and presentation skills; samples required • Comfort with technical buyers and technical product teams • Experience selling to enterprise accounts through a sales-led motion with long cycles and multiple stakeholders • AI-native or agentic AI startup experience (bonus) • CX or contact center background, including conversational AI, NLU, or contact center operations (bonus) • Experience in QA, testing, observability, or monitoring categories (bonus)

🏖️ Benefits

• Competitive pay • Comprehensive benefits • Flexible work options • Recognition programs • Employee well-being focus • Inclusive workplace culture • Continuous learning and growth opportunities

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