Senior Software Engineer, Full Stack

🕒 October 28, 2025

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Logo of Cyara

Cyara

WebsiteLinkedIn

201 - 500 employees

Founded 2011

🤖 Artificial Intelligence

☁️ SaaS

📡 Telecommunications

💰 Private Equity Round on 2022-01

Artificial Intelligence • SaaS • Telecommunications

Cyara is an AI-led customer experience assurance platform that provides comprehensive solutions for monitoring, testing, and optimizing customer journeys across various channels. The platform supports seamless testing of IVRs, chatbots, live voice interactions, and cloud contact centers, ensuring flawless customer interactions and experiences. Cyara's innovative approach utilizes sophisticated bots to simulate real customer interactions, identify issues, and improve performance before any customer impact occurs. With its no-code, user-friendly interface, Cyara enables companies to innovate faster, mitigate risks, and maintain a customer-centric focus while achieving significant ROI and cost savings. Trusted by top technology, health insurance, and car insurance companies, Cyara plays a crucial role in enhancing customer satisfaction and operational efficiency.

📋 Description

• Develop and maintain modern, scalable, and high-performing ReactJS applications using TypeScript • Architect and implement Micro Frontend (MFE) and Backend-for-Frontend (BFF) patterns to improve modularity and scalability • Integrate and manage GraphQL APIs, ensuring efficient data fetching and performance optimization. • Collaborate with designers and product managers to deliver pixel-perfect and user-centric UI/UX • Contribute to and maintain design systems (e.g., Storybook) and component libraries (e.g., Kendo UI) to ensure consistency. • Work with Node.js for lightweight backend tasks and GraphQL BFF implementation • Collaborate with backend and DevOps engineers to ensure seamless integration, deployment, and scalability.

🎯 Requirements

• 6+ years of front-end development experience with a focus on ReactJS. • 2+ years of experience implementing Micro Frontend or BFF architectures • Prior exposure to large-scale, high-traffic web applications • Excellent collaboration skills and ability to work cross-functionally with backend and DevOps teams. • Strong JavaScript and TypeScript proficiency – deep experience with ReactJS and its ecosystem. • State management expertise (e.g., Redux, Zustand, or Context API). • Experience with GraphQL (Apollo Client / URQL) for efficient front-end data management. • Experience designing or contributing to Micro Frontend (MFE) architectures. • Experience building and maintaining BFF services that bridge front-end and backend systems. • Experience with form management tools like React Final Form or Formik. • Familiarity with automated testing frameworks (Jest, React Testing Library, Cypress). • Node.js experience for BFF and lightweight backend API development. • Familiarity with C#/.NET for integration with existing backend systems. • Understanding of microservices architecture and distributed system design. • Experience with RESTful and GraphQL APIs, including performance tuning. • Experience with Git and understanding of CI/CD pipelines. • Familiarity with AWS (Fargate, Lambda, S3, RDS, Elastic Beanstalk, Kubernetes). • Understanding of CI/CD tools such as Buildkite. • Strong understanding of web security principles (XSS, CSRF, SQL Injection, etc.). • Experience implementing secure coding practices and performance optimizations • Ability to mentor team members on secure design and frontend performance tuning.

🏖️ Benefits

• Cyara’s Values: • At Cyara, our values shape everything we do. We're passionate about Delivering Excellence by putting the customer first, collaborating globally, and always striving to improve. We take smart risks and Innovate Boldly, setting new standards and learning from every experience. Integrity First is our cornerstone—we value humility, authenticity, and respect for diversity, building trust in all we do. We Embrace Curiosity by empowering you to experiment, learn, and grow in a dynamic environment. At Cyara, our values drive us forward, shaping a culture where innovation and excellence thrive. • Cyara’s Diversity, Equity, Inclusive and Belonging: • At Cyara, we are dedicated to fostering a workplace that embodies equal opportunity and champions diversity, equity, inclusion, and belonging (DEIB). We strive to cultivate an environment where every individual feels valued, respected, and empowered to bring their whole selves to work, contributing unique perspectives and talents. Our commitment includes continuously evaluating and enhancing our policies, practices, and culture to align with our DEIB principles. We ensure a discrimination-free environment where individuals are evaluated solely on their merits and abilities, regardless of legally protected statuses such as sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, or medical condition. By celebrating our differences and championing inclusivity, we enrich our organization, make more thoughtful decisions, and drive collective success.

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