Cybernetic Controls Ltd
51 - 200 employees
🎯 Recruiter
🤝 B2B
💳 Fintech
Recruitment • B2B • Fintech
Cybernetic Controls Ltd is a renowned recruitment agency in the UK specialized in providing both onshore and offshore recruitment solutions. It operates by connecting top talent with industry leaders, offering services in talent acquisition and recruitment solutions that meet specific business needs. The company also emphasizes IT support services, focusing on industries such as Fintech, Legal, AI and Machine Learning, and more. They pride themselves on an agile hiring process, finding the most suitable candidates efficiently, leveraging advanced technologies and industry expertise.
Junior IT Support Engineer
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🔥 0 minutes ago
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Cybernetic Controls Ltd
51 - 200 employees
🎯 Recruiter
🤝 B2B
💳 Fintech
Recruitment • B2B • Fintech
Cybernetic Controls Ltd is a renowned recruitment agency in the UK specialized in providing both onshore and offshore recruitment solutions. It operates by connecting top talent with industry leaders, offering services in talent acquisition and recruitment solutions that meet specific business needs. The company also emphasizes IT support services, focusing on industries such as Fintech, Legal, AI and Machine Learning, and more. They pride themselves on an agile hiring process, finding the most suitable candidates efficiently, leveraging advanced technologies and industry expertise.
📋 Description
• Work continuously on assigned tasks/helpdesk tickets and projects until completion, ensuring stakeholders are satisfied with IT service levels • Install and configure computer hardware, operating systems and applications • Monitor and maintain computer systems, services and networks • Talk users through a series of actions to help set up systems or resolve issues • Use your technical and analytical expertise to identify, troubleshoot and resolve incidents and problems • Provide recommendations and drive the implementation of improvements to operational controls, functions and processes • Manage and administer ticketing systems • Ensure the highest level of data security to protect our clients’ information assets • Support and be an integral member of the IT team
🎯 Requirements
• Good understanding of ITIL principles • Ticketing systems experience • Windows 10 / Server 2016/2019 • Microsoft Office 2016 • Networking (LAN/WAN, DHCP, DNS, VoIP, etc.) • Active Directory • Information security tools (Firewalls, anti-malware, etc.) • JIRA and Confluence • Disaster Recovery and Business Continuity • Ability to communicate in both technical and user-friendly language depending on the audience • Excellent verbal and written communication skills • Excellent problem-solving skills and attention to detail • Ability to be a “big picture” thinker • 1 year of working experience in IT Support • Experience in Cloud Computing (preferably AWS) would be an advantage • Bachelor’s degree (or above) in Computer Science or a related subject
🏖️ Benefits
• Competitive salary package • Private healthcare contribution • Annual pay review • Regular team socials • Working within a culture of innovation and collaboration • Opportunity to play a key role in a pioneering growth company • Company Laptop will be provided
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