
51 - 200 employees
Founded 2005
đ Cybersecurity
đ€ B2B
Cybersecurity âą B2B
CyberOne is a UK-based cybersecurity services company that provides 24x7 managed detection and response, incident response, Microsoft security integrations, penetration testing, cloud security, and professional consulting to help organisations build measurable cyber resilience. They deliver AI-augmented MXDR and other managed security services powered by Microsoft technologies, focusing on rapid detection, containment, compliance and continuous risk reduction for enterprise and regulated sectors.
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51 - 200 employees
Founded 2005
đ Cybersecurity
đ€ B2B
Cybersecurity âą B2B
CyberOne is a UK-based cybersecurity services company that provides 24x7 managed detection and response, incident response, Microsoft security integrations, penetration testing, cloud security, and professional consulting to help organisations build measurable cyber resilience. They deliver AI-augmented MXDR and other managed security services powered by Microsoft technologies, focusing on rapid detection, containment, compliance and continuous risk reduction for enterprise and regulated sectors.
âą Actively monitor and manage security event queues, identifying and investigating potential threats and incidents. âą Serve as the first point of contact for incoming calls and communications. âą Conduct initial analysis and investigation of security alerts, gathering relevant information for escalation to higher-level analysts. âą Provide timely and accurate responses to customer inquiries, maintaining a high level of customer service. âą Document incidents and actions taken in a clear and comprehensive manner. âą Collaborate with other team members to ensure a coordinated response to incidents. âą Stay informed about current cybersecurity and network threats, and emerging technologies. âą Participate in regular training and development sessions to enhance technical and professional skills.
âą Ability to quickly assess and prioritize incidents and tasks in a fast-paced environment. âą Familiarity with SIEM, EDR, and network monitoring tools is advantageous. âą Good communication skills, with the ability to clearly convey technical information. âą Basic understanding of ITIL practices is beneficial. âą Relevant certifications (e.g.,SC200, CompTIA Security+, CCNA) are desirable but not mandatory. âą Prior experience in a customer service or helpdesk role. âą Basic knowledge of the cybersecurity threat landscape and network protocols.
âą Paid Training
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