Engagement Manager

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🕒 December 14, 2025

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CYPFER

WebsiteLinkedInAll Job Openings

51 - 200 employees

🔒 Cybersecurity

Cybersecurity

CYPFER is a global leader in cyber-attack incident response and ransomware post-breach recovery. The company provides a comprehensive range of cybersecurity services, including incident response, ransomware recovery, digital forensics, and cyber risk management. It offers services such as business email compromise resolution, cloud and web application investigations, dark web monitoring, and advisory. CYPFER is known for its rapid deployment of in-house specialists, providing 24/7 global support to ensure businesses stay secure and resilient against cyber threats. With a focus on integrating seamlessly with clients' operations, CYPFER is dedicated to offering unmatched care and commitment to cybersecurity.

📋 Description

• Lead and manage the end-to-end client engagement process for high-stakes, complex matters, including cyber investigations, data breaches, and insider threat cases • Serve as the primary point of contact for high-impact clients, fostering and maintaining strong, long-term relationships with "C-suite" executives, legal counsel, and boards of directors • Provide expert guidance on cyber resilience, digital risk identification, risk mitigation strategies, and incident response planning • Help clients navigate complex technical, legal, and regulatory landscapes • Supervise digital forensics and incident response teams, ensuring that projects are delivered on time, within scope, and with exceptional quality • Collaborate with the technical team to create after-action recommendations for proactive or partnership services that the client may engage with post-engagement • Work closely with cross-functional teams, including digital forensics, post-breach restoration and strategic partnership teams to best serve the client’s needs • Identify opportunities to expand and grow relationships with existing clients as well as introduce new clients to CYPFER • Act as a trusted advisor, demonstrating CYPFER’s capabilities to meet evolving cyber risk needs • Ensure the technical and legal integrity of investigations and reports

🎯 Requirements

• Bachelor's degree required, advanced degree desired • Significant experience in client engagement, project management, or a related field within cybersecurity or risk management • Must have the ability to communicate complex technical jargon into easily understood ideas for C-suite clients who may not hold technical roles • Deep expertise in areas such as digital forensics, incident response, cybercrime, and data privacy • Proven ability to manage high-pressure situations, think strategically, and adapt to rapidly changing client needs • Exceptional communication and presentation skills, with a demonstrated ability to engage and influence senior-level stakeholders • Any experience presenting on cybersecurity at industry conferences, client proposal meetings and other client-focused events is highly desired • Strong leadership capabilities and the ability to mentor and guide expert teams • A strong work ethic, high level of integrity, and ability to manage sensitive, confidential information with discretion.

🏖️ Benefits

• CYPFER is an equal opportunity employer • If you need any accommodations or adjustments throughout the interview process and beyond, please let us know • We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply