Automation Specialist – d/f/m

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Danaher Corporation

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Danaher Corporation is a leading global life sciences and diagnostics innovator that develops and supplies instruments, technologies, software, and services to accelerate scientific research, biotechnology development, and clinical diagnostics. The company operates through businesses focused on biotechnology tools, diagnostics platforms, and life sciences products, leveraging the Danaher Business System and an acquisition-driven strategy to scale technologies and support customers across academia, pharmaceutical and biotech companies, and clinical laboratories.

📋 Description

• Support Customer Care excellence by helping implement standardized best practices across the region • Improve operational efficiency through workflow automation and process enhancements • Work closely with Customer Care, Commercial, and Technology teams across regions to deliver effective solutions • Improve customer onboarding through consistent and practical process design • Help customers adopt scalable procurement approaches • Define performance metrics, including NPS, to continuously improve customer experience

🎯 Requirements

• Bachelor’s degree in business, administration • Fluency in English, German, and Spanish • Multiple years of experience improving sales support or customer service workflows using data-driven, process-oriented practices • Advanced proficiency with workflow, automation, and analytics tools, including Oracle, Salesforce, Microsoft Office/Outlook, and UIPath • Ability to travel – 5% travel • Knowledge of Beckman Coulter Life Sciences products would be a plus • Experience using quote-to-order systems and commercial operations tools would be a plus • Experience supporting automation or transformation initiatives within a global shared services environment would be a plus • Italian and/or French would be a plus

🏖️ Benefits

• Comprehensive, competitive benefit programs • Health care program • Paid time off • Flexible, remote working arrangements for eligible roles • Remote work from home